Sharepoint 2013 Device Channel Mobile device access with different master page not working

Question

I have created device channels, so that i can access my sp2013 website with a different master-page while accessing with mobile device. But still when i access the site, from different mobiles i get the same master page applied that is also the default master page.

I have done the following :

1. Created device channels(created 2 device channels)

Now i applied the different master page for mobile devices

I have tried to access my site via :

1. Sony Xperia Arc S (Android 4.1)
2. IPad 3
3. Iphone IOS 4.0

Answer 1

Did you make sure the "Automatic Mobile Browser Redirection" feature was deactivated in site settings on the site you are trying to access?

edit: After testing I found that this feature only works for Site Master Pages. If your page isn't a publishing page then it will take on the Master Page set for the System Master page. Unfortunatley the only device channel available there is "All Channels"

Answer 2

Try using "iPad" as device inclusion rule. instead of full device name. It worked for me. for more info: http://msdn.microsoft.com/en-us/library/jj862343.aspx