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Ektron Flash小部件崩溃

[英]Ektron Flash Widget Crashes

I am new to Ektron. 我是Ektron的新手。 The project that the team (that I just joined) has been working on uses Page Builder with Ektron. 团队(我刚刚加入的团队)一直在从事的项目将Page Builder与Ektron结合使用。 But I do not think this really has anything to do with the problems we have with the Flash Widget. 但是我认为这与Flash Widget的问题没有任何关系。 But it might. 但这可能。 Suddenly, without any one altering any code, the flash widget is showing this error message. 突然,没有任何人更改任何代码,Flash小部件正在显示此错误消息。 Can anyone explain why? 谁能解释为什么? http://i67.photobucket.com/albums/h292/Athono/Adobe/flashwidget_zpsdb07e04c.png

您是否检查过许可证密钥是否已过期?

If you could post some source code that would be helpful. 如果您可以发布一些有用的源代码。

From just this information I would investigate: 从这些信息中,我将进行调查:

  1. Does you company have a valid account with the company providing the quiz. 您的公司在提供测验的公司中是否拥有有效的帐户?
  2. If they don't get valid account have the powers that be update their account. 如果他们没有获得有效的帐户,则有权更新其帐户。
  3. If they do have a valid account check to see that you are passing the right credentials to the company providing the quiz. 如果他们确实拥有有效的帐户,请检查是否将正确的凭据传递给提供测验的公司。 Typically the quiz provider will have a FAQ. 通常,测验提供者会提供一个常见问题解答。 Check their source code example if they have one and compare it to the HTML that Ektron is generating. 检查他们的源代码示例(如果有),并将其与Ektron生成的HTML进行比较。 You can always enlist the quiz providers help because they are a service company and should be happy to help. 您总是可以寻求测验提供者的帮助,因为他们是一家服务公司,应该乐于提供帮助。

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