Microsoft Dynamics CRM：查找在2天内关闭的案例
[英]Microsoft Dynamics CRM: find cases that have been close within 2 days
问题描述
I'm trying to generate a list of all cases in a system that has been closed within 2 days, but don't know what is the base way to do it, apart from running through all the cases and comparing created on with resolved by date. 
我正在尝试生成一个已在2天内关闭的系统中的所有案例的列表，但不知道执行此操作的基本方法是什么，除了遍历所有案例并通过比较创建和解决日期。 Are there any other ways to do it? 有没有其他方法可以做到这一点？ Are there build in function to solve such a trivial task? 是否有功能来解决这样一个微不足道的任务？
Thank you 谢谢
1 个解决方案
解决方案1
2 2013-08-09 03:27:03
When a Case/Incident is resolved a new record is created: Case Resolution This is a semi-hidden CRM record type. 解决案例/突发事件时，会创建新记录： 案例解析这是半隐藏的CRM记录类型。
You can use Advanced Find to create a view of this: 您可以使用“高级查找”创建此视图：
This will allow you to create a view. 这将允许您创建视图。 Unfortunately you can't then include this view in your list of Incident Views (along with Active Cases, Resolved Cases, etc) 遗憾的是，您无法在事件视图列表中包含此视图（以及活动案例，已解决的案例等）
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