在SendBehalfOf电子邮件中添加了签名者电子邮件，但出现错误“此用户缺少足够的权限。 无法解决SendOnBehalfOf用户”

Question

I have added an Signer's email in the SendBehalfOf using APIServiceSoapClient. But an error "This User lacks sufficient permissions. Fail to resolve SendOnBehalfOf user" I am able to add user account's email for SendBehalfOf and it is working.

Our requirement is to add a Signer's email in the SendBehalfOf. Can we add Signer's email in SendBehalfOf? If Yes please let me know how it will be added.

Answer 1

Have you read about how to use SOBO on the DocuSign Dev Center? Go to

http://www.docusign.com/developer-center

then go to Explore -> Features -> SOBO (Send on Behalf Of) functionality.

The page states the following:

A user, known as the authenticating user in this circumstance, that wants to authenticate for other users in the account must have the following DocuSign userSettings enabled for SOBO functionality:

+ apiAccountWideAccess
+ allowSendOnBehalfOf

Note: If you are setting user permissions through the DocuSign web console, these correspond to the Account-Wide Rights and Send On Behalf Of Rights (API) settings. So you need to enable those account settings to use SOBO.