Google Analytics（分析）：未安装跟踪代码

Question

I was contacted for a problem in the site I have developed. They addressed to me the problem that this site was not getting any reports of page visits and etc.

I went to Google Analytics to check the JS code but it was the same code in the site. But I noticed an error message above, "Tracking code not installed." and "No hits."

I googled for answers and I found one which tells people to remove www in the default URL of Property settings. I didn't risk removing it as it may not access the site anymore.

I checked other sites' Google Analytics registered in that email, they were working fine. I need your help to fix this.

Please see the JS code below which I pasted in the header area of the site, Wordpress site by the way.

<script>

   (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
   (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
   m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
   })(window,document,'script','//www.google-analytics.com/analytics.js','ga');

   ga('create', 'UA-XXXXXXXX-X', 'auto');
   ga('send', 'pageview');

</script>

Answer 1

The script shown is for Universal Analytics . If the property has not been upgraded, you need to use the "legacy" script :

<script>   
  var _gaq = _gaq || [];
  _gaq.push(['_setAccount', 'UA-XXXXX-X']);
  _gaq.push(['_trackPageview']);

  (function() {
    var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
    ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
    var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
  })();   
</script>

You can continue using this version even after you upgrade to Universal Analytics, but this code doesn't report the same data, so you lose a bit of information you could be leveraging.