简体   繁体   English

如何获取通过Airwatch MDM解决方案分发的应用程序的调试日志

[英]how to get debug logs of application which is distributed though Airwatch MDM solution

We have distributed an application to a customer but the application is not working on their devices. 我们已将应用程序分发给客户,但该应用程序未在其设备上运行。 We need to identify the issue using debug logs from the application. 我们需要使用应用程序中的调试日志来识别问题。 We have previously used Test Fairy and were able to get the logs from user's devices. 我们之前使用过Test Fairy并且能够从用户的设备获取日志。 Now we are using the Airwatch MDM solution and want the log from user's device. 现在我们正在使用Airwatch MDM解决方案,并希望从用户设备获取日志。

Unless you've embedded the AirWatch SDK into your application and are leveraging AirWatch to actively pull those logs back I don't believe you will be able to access them. 除非您已将AirWatch SDK嵌入到您的应用程序中并利用AirWatch主动提取这些日志,否则我认为您无法访问它们。

Alternatively I would recommend embedding Crashlytics into your app solution. 或者,我建议将Crashlytics嵌入到您的应用解决方案中。 It will report back the crash stack, usage statistics and any other custom logging you wish to send back upstream to their server. 它将报告崩溃堆栈,使用情况统计信息以及您希望向上游发送回其服务器的任何其他自定义日志记录。 I only recently started using their product, which is free, and it has proven to be invaluable for debug resolution. 我最近才开始使用他们的产品,这是免费的,并且已经证明它对调试解析非常有用。

声明:本站的技术帖子网页,遵循CC BY-SA 4.0协议,如果您需要转载,请注明本站网址或者原文地址。任何问题请咨询:yoyou2525@163.com.

相关问题 如何清除HUAWEI_DEBUG日志? - How to get rid of HUAWEI_DEBUG logs? 如何从 AirWatch APIS 获取 android 应用程序版本名称 - How to get android app versionName from AirWatch APIS 如何使用调试日志在Facebook API中查找Android应用程序签名 - How to find Android application signature in Facebook API using debug logs Airwatch:它如何与版本一起使用? - Airwatch: how does it works with versions? 如何调试 ANR 崩溃日志 - How to debug ANR crash logs MDM如何在没有用户交互的情况下在设备上安装应用程序? - How MDM install application on device without user interaction? Workspace ONE Android Client SDK 抛出异常“来自 airwatch mdm 服务的空响应” - Workspace ONE Android Client SDK throwing exception "empty response from airwatch mdm service" 如何调试突然终止而没有任何反馈的应用程序? - How to debug an application which suddenly terminates without any feedback? 如何调试应用程序中运行的AlarmManager警报? - How to debug which AlarmManager alarms are running from your application? 如何使用 MDM 在 Android 应用中获取托管配置数据 - How to get managed configuration data in Android App using MDM
 
粤ICP备18138465号  © 2020-2024 STACKOOM.COM