[英]how to get debug logs of application which is distributed though Airwatch MDM solution
We have distributed an application to a customer but the application is not working on their devices. 我们已将应用程序分发给客户,但该应用程序未在其设备上运行。 We need to identify the issue using debug logs from the application.
我们需要使用应用程序中的调试日志来识别问题。 We have previously used Test Fairy and were able to get the logs from user's devices.
我们之前使用过Test Fairy并且能够从用户的设备获取日志。 Now we are using the Airwatch MDM solution and want the log from user's device.
现在我们正在使用Airwatch MDM解决方案,并希望从用户设备获取日志。
Unless you've embedded the AirWatch SDK into your application and are leveraging AirWatch to actively pull those logs back I don't believe you will be able to access them. 除非您已将AirWatch SDK嵌入到您的应用程序中并利用AirWatch主动提取这些日志,否则我认为您无法访问它们。
Alternatively I would recommend embedding Crashlytics into your app solution. 或者,我建议将Crashlytics嵌入到您的应用解决方案中。 It will report back the crash stack, usage statistics and any other custom logging you wish to send back upstream to their server.
它将报告崩溃堆栈,使用情况统计信息以及您希望向上游发送回其服务器的任何其他自定义日志记录。 I only recently started using their product, which is free, and it has proven to be invaluable for debug resolution.
我最近才开始使用他们的产品,这是免费的,并且已经证明它对调试解析非常有用。
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