sql server sp_send_dbmail

Question

I am using SQL Server's sp_send_dbmail stored procedure to send mail via the database.

But when I execute that procedure it's shutting down the db mail procedure. I tried to start it again by sysmail_start_sp . But it's again shutting down in 7-8 seconds.

I tried with the code below:

EXEC msdb..sp_send_dbmail @profile_name = 'Test',
@recipients = 'abc@gmail.com',
@subject = 'test mail',
@body_format = 'HTML',
@body = 'test mail',
@from_address = 'xyz@yahoo.com'

When I tried to check the error log I found the below error:

Message:

The read on the database failed. Reason: The error description is 'Whitespace is not allowed at this location.'.Data: System.Collections.ListDictionaryInternalTargetSite: Microsoft.SqlServer.Management.SqlIMail.Server.Objects.QueueItem GetQueueItemFromCommand(System.Data.SqlClient.SqlCommand)HelpLink: NULLSource: DatabaseMailEngineStackTrace Information===================

Also when I checked sql email log history I found this error:

Mail not queued. Database Mail is stopped. Use sysmail_start_sp to start Database Mail.

Answer 1

Whenever you try to send Test mail from Database mail; it throws below error message:

Msg 14641, Level 16, State 1, Procedure sp_send_dbmail, Mail not queued. Database Mail is stopped. Use sysmail_start_sp to start Database Mail.

---

1. First of all make sure that Service Broker Message Delivery in Databases is enabled by executing the following command in SSMS:

    SELECT is_broker_enabled FROM sys.databases WHERE name = 'msdb' 

   If the result of above query is 0, then activate the service broker.

   Activating Service Broker allows messages to be delivered to the database. A Service Broker endpoint must be created to send and receive messages from outside of the instance.

   To activate Service Broker in a database use the following command:

    USE master ; GO ALTER DATABASE DatabaseName SET ENABLE_BROKER ; GO 

2. If the Service Broker is enabled then confirm whether Database Mail is enabled or not by executing below queries in SQL Server Management Studio:

    sp_configure 'show advanced', 1 GO RECONFIGURE GO sp_configure GO 

   If the result set shows run_value as 1 then Database Mail is enabled.

3. If the Database Mail option is disabled then run the below queries to enable it:

    sp_configure 'Database Mail XPs', 1; GO RECONFIGURE; GO sp_configure 'show advanced', 0; GO RECONFIGURE; GO 

4. Once the Database Mail is enabled then to start Database Mail External Program use the below mentioned query on msdb database:

    USE msdb ; EXEC msdb.dbo.sysmail_start_sp; 

5. To confirm that Database Mail External Program is started, run the query mentioned below :

    EXEC msdb.dbo.sysmail_help_status_sp; 

6. If the Database Mail external program is started then check the status of mail queue using below statement:

    EXEC msdb.dbo.sysmail_help_queue_sp @queue_type = 'mail'; 

Answer 2

There are few things to troubleshoot, firstly check to make sure database Mail is enabled by executing the following

SELECT is_broker_enabled FROM sys.databases WHERE name = 'msdb'

If the result of above is 0 , activate the service broker by following this guide

If the result of above is 1 , then check the status of Database Mail, execute the following statement:

EXECUTE dbo.sysmail_help_status_sp

To start Database Mail in a mail host database, run the following command in the msdb database:

EXECUTE dbo.sysmail_start_sp