IBM Worklight 6.2.0.1应用程序中心-Android安装失败
[英]IBM Worklight 6.2.0.1 Application center - Android installation fail
问题描述
I'm developing two applications on WL 6.2.0.1. 
我正在WL 6.2.0.1上开发两个应用程序。
For Android when I'm using IBM application centre to install the app on my Android devices. 当我使用IBM应用程序中心在Android设备上安装应用程序时，对于Android。
First App file size is 5MB and it is getting installed. 第一个应用程序文件大小为5MB，正在安装中。
Second App file size is 9MB and it is not getting installed (Doesn't show the install overlay at all). 第二个App文件大小为9MB，尚未安装（根本不显示安装覆盖图）。 The behaviour as the following: 行为如下：
- Click Install 点击安装
- It shows loading indicator on the Icon for 1 sec. 它在图标上显示加载指示器1秒钟。
- The Install button got activated again and nothing happens. 安装按钮再次被激活，没有任何反应。
Both apps are signed with exact key and uploaded with exact way. 这两个应用程序均使用正确的密钥签名并以正确的方式上传。 IF I side loaded the app, it works and get installed. 如果我侧加载了该应用程序，则它可以工作并安装。
I also tried to enable the App centre logging on WAS, but the only option I have is (which I don't think it is the correct logging): 我还尝试在WAS上启用App Center日志记录，但是我唯一的选择是（我认为这不是正确的日志记录）：
EDIT 编辑
Clicking Install for App1 Logs (successful installation): 单击“安装App1日志”（成功安装）：
[1/12/16 14:11:49:035 EST] 000000ce MobileService > MobileServices applicationStorageHandler for any secured resource ENTRY 30572
[1/12/16 14:11:49:035 EST] 000000ce ApplicationSt > ApplicationStorageService ApplicationStorageService ENTRY 30572 null false
[1/12/16 14:11:49:037 EST] 000000ce ApplicationSt > ApplicationStorageService __retrieve__ ENTRY uri=https://x.x.x.x/applicationcenter/service/application/storage/30572 securityContext=org.apache.wink.server.internal.contexts.SecurityContextImpl_-146742545 httpRequest={Loc=en_US, Locs=(en_US,), User=CN==*********,,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net, RemoteUser=CN==*********,,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net} null
[1/12/16 14:11:49:037 EST] 000000ce PrincipalHelp > PrincipalHelper getPrincipal ENTRY CN==*********,,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net
[1/12/16 14:11:49:037 EST] 000000ce PrincipalHelp > PrincipalHelper getPrincipalEntity ENTRY org.apache.openjpa.persistence.EntityManagerImpl@3eb5fcaf CN==*********,,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net
[1/12/16 14:11:49:041 EST] 000000ce ApplicationSt > BinaryStorageBaseService retrieveOrInfoImpl ENTRY uri=https://x.x.x.x/applicationcenter/service/application/storage/30572 securityContext=org.apache.wink.server.internal.contexts.SecurityContextImpl_-146742545 httpRequest={Loc=en_US, Locs=(en_US,), User=CN==*********,,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net, RemoteUser=CN=*********,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net}
[1/12/16 14:11:49:041 EST] 000000ce ApplicationSt 1 BinaryStorageBaseService retrieveOrInfoImpl Specified Range: bytes=unspec-unspec
[1/12/16 14:11:49:041 EST] 000000ce ApplicationRe > ApplicationResourceHelper getApplicationResource ENTRY 30572
[1/12/16 14:11:49:041 EST] 000000ce ApplicationRe > ApplicationResourceHelper findStorageRefEntity ENTRY 30572
[1/12/16 14:11:49:049 EST] 000000ce ApplicationRe > ApplicationResourceHelper getApplicationStorageEntity ENTRY 30523
[1/12/16 14:11:50:281 EST] 000000ce ApplicationSt 1 BinaryStorageBaseService retrieveOrInfoImpl Final Range: bytes=-1--1
[1/12/16 14:11:50:281 EST] 000000ce ApplicationSt < BinaryStorageBaseService retrieveOrInfoImpl RETURN org.apache.wink.common.internal.ResponseImpl@816f72ff
Installation Started: 安装开始：
[1/12/16 14:12:26:457 EST] 000000ce MobileService > MobileServices deviceHandler ENTRY
[1/12/16 14:12:26:461 EST] 000000ce SearchAndList > DeviceService applicationTracker ENTRY f8d88de1366f815c
[1/12/16 14:12:26:461 EST] 000000ce SearchAndList > InstallationTrackingService InstallationTrackingService ENTRY f8d88de1366f815c
[1/12/16 14:12:26:461 EST] 000000ce DeviceHelper > DeviceHelper getDevice(deviceID) ENTRY f8d88de1366f815c
[1/12/16 14:12:26:462 EST] 000000ce DeviceHelper > DeviceHelper findDevice(deviceID) ENTRY f8d88de1366f815c
[1/12/16 14:12:26:462 EST] 000000ce DeviceHelper > DeviceHelper findDevice(deviceID,activeOnly) ENTRY f8d88de1366f815c true
[1/12/16 14:12:26:462 EST] 000000ce DeviceHelper > DeviceHelper findDeviceEntity ENTRY f8d88de1366f815c true
[1/12/16 14:12:26:462 EST] 000000ce DeviceHelper > DeviceHelper getDeviceEntities ENTRY f8d88de1366f815c true
[1/12/16 14:12:26:477 EST] 000000ce SearchAndList > InstallationTrackingService __create__ ENTRY uri=https://x.x.x.x/applicationcenter/service/device/f8d88de1366f815c/package securityContext=org.apache.wink.server.internal.contexts.SecurityContextImpl_-1579924706 {"pkg":"ca.company.App2","version":"1","to_update":"Y"}
[1/12/16 14:12:26:477 EST] 000000ce PrincipalHelp > PrincipalHelper getPrincipal ENTRY CN=*******,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net
[1/12/16 14:12:26:478 EST] 000000ce PrincipalHelp > PrincipalHelper getPrincipalEntity ENTRY org.apache.openjpa.persistence.EntityManagerImpl@567afade CN==*******,,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net
[1/12/16 14:12:26:481 EST] 000000ce SearchAndList > InstallationTrackingService create ENTRY {"to_update":"Y","pkg":"ca.company.MobileBanking","version":"1"} INSTALLED uri=https://10.205.44.97:443/applicationcenter/service/device/f8d88de1366f815c/package
[1/12/16 14:12:26:481 EST] 000000ce SearchAndList > InstallationTrackingService fromJsonObject ENTRY {"to_update":"Y","pkg":"ca.company.MobileBanking","version":"1"} INSTALLED
[1/12/16 14:12:26:481 EST] 000000ce DeviceHelper > DeviceHelper getDevice(deviceID) ENTRY f8d88de1366f815c
[1/12/16 14:12:26:481 EST] 000000ce DeviceHelper > DeviceHelper findDevice(deviceID) ENTRY f8d88de1366f815c
[1/12/16 14:12:26:481 EST] 000000ce DeviceHelper > DeviceHelper findDevice(deviceID,activeOnly) ENTRY f8d88de1366f815c true
[1/12/16 14:12:26:481 EST] 000000ce DeviceHelper > DeviceHelper findDeviceEntity ENTRY f8d88de1366f815c true
[1/12/16 14:12:26:481 EST] 000000ce DeviceHelper > DeviceHelper getDeviceEntities ENTRY f8d88de1366f815c true
[1/12/16 14:12:26:485 EST] 000000ce ApplicationHe > ApplicationHelper getApplication ENTRY ca.company.MobileBanking@Android 1 true
[1/12/16 14:12:26:528 EST] 000000ce ApplicationHe > ApplicationHelper applicationInstalled ENTRY com.ibm.puremeap.artifacts.InstalledApplication@1052280d
[1/12/16 14:12:26:533 EST] 000000ce DeviceHelper > DeviceHelper getDeviceEntity ENTRY com.ibm.puremeap.artifacts.Device@4a67fecb
[1/12/16 14:12:26:533 EST] 000000ce DeviceHelper > DeviceHelper findDeviceEntity ENTRY f8d88de1366f815c false
[1/12/16 14:12:26:533 EST] 000000ce DeviceHelper > DeviceHelper getDeviceEntities ENTRY f8d88de1366f815c false
[1/12/16 14:12:26:555 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.host=mobile-dev.company.ca in webapp context.
[1/12/16 14:12:26:556 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.port=443 in webapp context.
[1/12/16 14:12:26:556 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.protocol=https in webapp context.
[1/12/16 14:12:26:557 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.host=mobile-dev.company.ca in webapp context.
[1/12/16 14:12:26:558 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.port=443 in webapp context.
[1/12/16 14:12:26:558 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.protocol=https in webapp context.
[1/12/16 14:12:26:560 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.host=mobile-dev.company.ca in webapp context.
[1/12/16 14:12:26:561 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.port=443 in webapp context.
[1/12/16 14:12:26:562 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.protocol=https in webapp context.
[1/12/16 14:12:26:563 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.host=mobile-dev.company.ca in webapp context.
[1/12/16 14:12:26:564 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.port=443 in webapp context.
[1/12/16 14:12:26:565 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.protocol=https in webapp context.
[1/12/16 14:12:26:565 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.host=mobile-dev.company.ca in webapp context.
[1/12/16 14:12:26:566 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.port=443 in webapp context.
[1/12/16 14:12:26:566 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.protocol=https in webapp context.
[1/12/16 14:12:26:567 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.host=mobile-dev.company.ca in webapp context.
[1/12/16 14:12:26:568 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.port=443 in webapp context.
[1/12/16 14:12:26:568 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.protocol=https in webapp context.
[1/12/16 14:12:26:569 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.host=mobile-dev.company.ca in webapp context.
[1/12/16 14:12:26:570 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.port=443 in webapp context.
[1/12/16 14:12:26:571 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.protocol=https in webapp context.
[1/12/16 14:12:26:572 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.host=mobile-dev.company.ca in webapp context.
[1/12/16 14:12:26:572 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.port=443 in webapp context.
[1/12/16 14:12:26:573 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.protocol=https in webapp context.
[1/12/16 14:12:26:573 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.host=mobile-dev.company.ca in webapp context.
[1/12/16 14:12:26:574 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.port=443 in webapp context.
[1/12/16 14:12:26:575 EST] 000000ce PureMeapBaseU 2 Found property ibm.appcenter.proxy.protocol=https in webapp context.
[1/12/16 14:12:26:575 EST] 000000ce SearchAndList 3 InstallationTrackingService create Response: [{"avg_rating_all_versions":0.0,"avg_rating":0.0,"os":"Android","author_display":"uid=********,o=defaultWIMFileBasedRealm","link":"https:\/\/mobile-dev.company.ca:443\/applicationcenter\/service\/directory\/Android\/ca.company.MobileBanking\/1","to_update":"Y","nb_rating_all_versions":0.0,"pkg":"ca.company.MobileBanking","latest_version_link":"https:\/\/mobile-dev.company.ca:443\/applicationcenter\/service\/directory\/ca.company.MobileBanking@Android","label":"company Bank Mobile","versionName":"1.0","expkg":"ca.company.MobileBanking@Android","url":[{"id":"30572","link":"https:\/\/mobile-dev.company.ca:443\/applicationcenter\/service\/application\/storage\/30572","value":"application\/storage\/30572","filename":"MobileBanking-Android.apk","derived":"N","rel":"apk","cid":"30523","size":5276642},{"id":"30573","link":"https:\/\/mobile-dev.company.ca:443\/applicationcenter\/service\/icons\/application\/storage\/30573","value":"icons\/application\/storage\/30573","filename":"","derived":"Y","rel":"icon_hdpi","cid":"30524","size":8362},{"id":"30574","link":"https:\/\/mobile-dev.company.ca:443\/applicationcenter\/service\/icons\/application\/storage\/30574","value":"icons\/application\/storage\/30574","filename":"","derived":"Y","rel":"icon","cid":"30525","size":8362},{"id":"30575","link":"https:\/\/mobile-dev.company.ca:443\/applicationcenter\/service\/icons\/application\/storage\/30575","value":"icons\/application\/storage\/30575","filename":"","derived":"Y","rel":"icon_ldpi","cid":"30526","size":8362},{"id":"30576","link":"https:\/\/mobile-dev.company.ca:443\/applicationcenter\/service\/icons\/application\/storage\/30576","value":"icons\/application\/storage\/30576","filename":"","derived":"Y","rel":"icon_xhdpi","cid":"30527","size":8362},{"id":"30577","link":"https:\/\/mobile-dev.company.ca:443\/applicationcenter\/service\/icons\/application\/storage\/30577","value":"icons\/application\/storage\/30577","filename":"","derived":"Y","rel":"icon_mdpi","cid":"30528","size":8362}],"version":"1","versions":[{"is_rtw_instr":"N","is_active":"Y","updated":"2016-01-08T15:28:31.186Z","description":"Mobile Banking Android","link":"https:\/\/mobile-dev.company.ca:443\/applicationcenter\/service\/directory\/Android\/ca.company.MobileBanking\/1","is_ready_prod":"Y","label":"company Bank Mobile","versionName":"1.0","nb_rating":0.0,"version":"1"}],"author":"uid=********,o=defaultWIMFileBasedRealm","created":"2016-01-12T19:12:26.528Z","updated":"2016-01-12T19:12:26.528Z","description":"Mobile Banking Android","popularity_all_versions":26.0,"creation_time":1452625946528,"nb_rating":0.0,"popularity":26.0}]
App2 Click Installation (failed): App2单击安装（失败）：
[1/12/16 14:04:13:554 EST] 000000cb MobileService > MobileServices applicationStorageHandler for any secured resource ENTRY 30681
[1/12/16 14:04:13:554 EST] 000000cb ApplicationSt > ApplicationStorageService ApplicationStorageService ENTRY 30681 null false
[1/12/16 14:04:13:556 EST] 000000cb ApplicationSt > ApplicationStorageService __retrieve__ ENTRY uri=https://x.x.x.x/applicationcenter/service/application/storage/30681 securityContext=org.apache.wink.server.internal.contexts.SecurityContextImpl_587347446 httpRequest={Loc=en_US, Locs=(en_US,), User=CN=xxxxxx,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net, RemoteUser=CN=xxxxxx,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net} null
[1/12/16 14:04:13:556 EST] 000000cb PrincipalHelp > PrincipalHelper getPrincipal ENTRY CN=xxxxxx,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net
[1/12/16 14:04:13:557 EST] 000000cb PrincipalHelp > PrincipalHelper getPrincipalEntity ENTRY org.apache.openjpa.persistence.EntityManagerImpl@fc7a7dd7 CN=xxxxxx,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net
[1/12/16 14:04:13:561 EST] 000000cb ApplicationSt > BinaryStorageBaseService retrieveOrInfoImpl ENTRY uri=https://x.x.x.x/applicationcenter/service/application/storage/30681 securityContext=org.apache.wink.server.internal.contexts.SecurityContextImpl_587347446 httpRequest={Loc=en_US, Locs=(en_US,), User=CN=xxxxxx,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net, RemoteUser=CN=xxxxxx,OU=CDN,OU=MFC_Users,DC=americas,DC=company,DC=net}
[1/12/16 14:04:13:561 EST] 000000cb ApplicationSt 1 BinaryStorageBaseService retrieveOrInfoImpl Specified Range: bytes=unspec-unspec
[1/12/16 14:04:13:561 EST] 000000cb ApplicationRe > ApplicationResourceHelper getApplicationResource ENTRY 30681
[1/12/16 14:04:13:561 EST] 000000cb ApplicationRe > ApplicationResourceHelper findStorageRefEntity ENTRY 30681
[1/12/16 14:04:13:570 EST] 000000cb ApplicationRe > ApplicationResourceHelper getApplicationStorageEntity ENTRY 30631
[1/12/16 14:04:15:193 EST] 000000cb ApplicationSt 1 BinaryStorageBaseService retrieveOrInfoImpl Final Range: bytes=-1--1
[1/12/16 14:04:15:193 EST] 000000cb ApplicationSt < BinaryStorageBaseService retrieveOrInfoImpl RETURN org.apache.wink.common.internal.ResponseImpl@9c51d90
I don't see any difference between the two apps logs when I click "Install", just one of them is not getting started the installation process. 当我单击“安装”时，我没有看到两个应用程序日志之间的任何区别，只是其中一个没有开始安装过程。
- Is there a file size download limit that I need to look at in the WAS configuration? 在WAS配置中是否需要查看文件大小下载限制？
- How can I troubleshoot the issue? 如何解决该问题？
- Is there a logging level that I need to add that WAS is not showing to me? 是否需要添加一个WAS未显示给我的日志记录级别？
Any extra info required, please let me know. 需要任何其他信息，请让我知道。 Thanks 谢谢
1 个解决方案
解决方案1
0 2016-01-26 14:01:01
After investigation, We found out the reason is at DataPower as we set the payload restriction to 8MB, which causing the installation to fail on the second app, it is also appeared on iPad as it has the same size. 经过调查，我们发现原因是在DataPower上，因为我们将有效负载限制设置为8MB，这导致安装在第二个应用程序上失败，它在iPad上也出现了，因为它具有相同的大小。
DataPower Payload restriction : 8MB DataPower有效负载限制：8MB
Android apk size : 8.5MB (Failed to install through Datapower) Android apk大小：8.5MB（无法通过Datapower安装）
iPad ipa size : 8.4MB (Failed to install through Datapower) iPad ipa大小：8.4MB（无法通过Datapower安装）
iPhone ipa size : 7.4MB (success to install through Datapower) iPhone ipa大小：7.4MB（可通过Datapower安装成功）
If I tried to install internally by accessing our internal IHS server and bypass the DataPower, all installation works. 如果我尝试通过访问内部IHS服务器并绕过DataPower进行内部安装，则所有安装均可。
By increasing the payload restriction, we were able to fix our issue. 通过增加有效负载限制，我们得以解决问题。
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