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在C＃中访问Lync / Skype for Business对话

[英]access Lync / Skype for Business conversation in C#

原文 2016-04-01 07:52:46 8 4 c#/ api/ skype/ lync/ skype-for-business

I'm facing a use case, where it shall be possible to take over a Lync/Skype for Business Conversation into my Software. 我正面临一个用例，可以将Lync / Skype for Business Conversation接管到我的软件中。 The help desk user was contacted by a customer via Skype for Business and now needs to create a ticket from that conversation. 客户通过Skype for Business联系了服务台用户，现在需要从该对话创建一张票。 Only the chat-conversation is needed, no voip conversations or so. 只需要聊天对话，不需要voip对话。

I could not find any documentation about how to start any Actions out of a Skype for Business conversation window. 我找不到任何关于如何从Skype for Business对话窗口启动任何操作的文档。

I'm sure, somebody solved that before. 我敢肯定，之前有人解决了这个问题。

4 个解决方案

I think what you want is to use the Lync Client SDK specifically the parts dealing with Persistent Chat , there are samples you can play with. 我想你想要的是使用Lync Client SDK专门处理持久聊天的部分，你可以使用的样本。

If you don't want to integrate into the Lync Client itself, you can go down the UCMA route and create a " bot " that can take part in chat conversations. 如果您不想集成到Lync Client本身，可以沿着UCMA路线创建一个可以参与聊天对话的“ 机器人 ”。

Note that: - "Skype for Business" is basically a rebranded Lync, so Shane's advice about the "Lync Client SDK" is correct. 请注意： - “Skype for Business”基本上是重新命名的Lync，因此Shane关于“Lync Client SDK”的建议是正确的。 - "Skype" != "Skype for Business". - “Skype”！=“Skype for Business”。 It's like java and javascript, totally different, just similar names for branding. 它就像java和javascript，完全不同，只是品牌的相似名称。 - Persistent Chat means "chat rooms that remain". - 持久聊天意味着“留下的聊天室”。 Skype for Business has regular IM chat and its much less used "Persistent Chat". Skype for Business定期进行IM聊天，而且使用频率较低的“持久聊天”。 - tel.red can do this for you if you pay them. - 如果您支付费用，tel.red可以为您执行此操作。

Using Skype's own API is probably the best way. 使用Skype自己的API可能是最好的方法。

http://www.skype.com/en/developer/ http://www.skype.com/en/developer/

I am not able to get the lync sdk controls to work when Skype for business/lync is running using app-v. 当Skype for business / lync使用app-v运行时，我无法使lync sdk控件正常工作。 it works fine when the program is "installed" though. 程序“安装”后它工作正常。

when running Skype for business/lync in app-v, the error is basically lync client not found, even though it is obviously running. 当在app-v中运行Skype for business / lync时，错误基本上是找不到lync客户端，即使它显然正在运行。