无法登录Magento管理员

Question

Dears, I have a question - hope someone can pinpoint me in the correct direction. One friend of mine has a physical shop, and now wants to deploy a webshop. They have hired a Magento consultant.

But a week before the webshop is about to go live, a crash happens. The following error is returned, when trying to logon the Magento admin panel. The webpage is rendered useless.

Array
(
    [type] => 2
    [message] => filemtime(): stat failed for /var/www/vhosts/[hidden_domain.name]/httpdocs/app/code/local/Extendware/EWCore/Model/Autoload.php(4) : eval()'d code
    [file] => /var/www/vhosts/[hidden_domain.name]/httpdocs/app/code/local/Extendware/EWCore/Model/Autoload.php(4) : eval()'d code
    [line] => 2
)

The consultant wants to start again from scratch. I have said no, and I am in the process of getting full access to the server.

I know databases, and I know PHP - but do not know Magento.

Can anyone tell me in what direction I should start looking, when I get full access to the server? I am guessing this is something with permissions in the linux system.

Answer 1

Please follow given instruction, this step magento 1.7.xx and 1.9.xx version

Step 1 : Please connect ftp and locate this file path :- app/etc/modules/Extendware.xml (Please find here exact Extendware.xml or realative word file)

Step 2 : Open this file find this line : <active>true</active> Please make replace to this line of code : <active>false</active>

Step 3 : Please save the file and upload and reload the browser or open the URL in private window

Step 4: If you still facing the same issue please rename the cache file. Find file on root location var/ now rename cache file and reload your browser once again.

Hope it's help to you, If you still problem please send me URL of your site, I will check from my side.

Answer 2

Ok, this was maybe straight forward for someone knowing magento. Adminhtml folder was changed from lowercase to uppercase.

No idea why. From now on, all my installations will be found in a git to trace stuff like this.