DocuSign信封处于“已创建”状态，将其存储在草稿文件夹中，当我单击“发送”时，收件人将不会收到信封。
[英]DocuSign Envelope in status 'Created' which stores it in draft folder and when I click Send the envelope is not received by the recipient.
问题描述
DocuSign Envelope in status 'Created' which stores it in draft folder. 
DocuSign信封处于“已创建”状态，将其存储在草稿文件夹中。 When I click 'Send', envelope is not received by the recipient. 当我单击“发送”时，收件人未收到信封。 It shows in 'Waiting for Others'. 它显示在“等待他人”中。 What does that mean? 这意味着什么？ My Envelope request JSON is as below. 我的信封请求JSON如下。 After I get envelope Id I make a POST request to do embedded signing, I get the sender view url which opens in a new SalesForce Tab. 获得信封ID后，我发出POST请求以进行嵌入式签名，然后获得在新的SalesForce选项卡中打开的发件人视图URL。 When I click 'Send' it displays 'Success' message but the recipient does not get email. 当我单击“发送”时，它显示“成功”消息，但是收件人没有收到电子邮件。
{
"status": "created",
"recipients": {
"signers": [{
"tabs": {
"signHereTabs": [{
"yPosition": null,
"xPosition": null,
"width": "100",
"TabLabel": null,
"tabid": null,
"ScaleValue": null,
"required": "TRUE",
"RecipientId": "1",
"pageNumber": "1",
"optional": "false",
"Name": null,
"fontSize": "Size12",
"font": "Calibri",
"DocumentId": "1",
"anchorYoffset": null,
"anchorXOffset": null,
"anchorUnits": "pixels",
"anchorString": "Applicant Sign Here",
"anchorIgnoreIfNotPresent": "true"
}],
"initialHereTabs": [{
"yPosition": null,
"xPosition": null,
"width": "100",
"TabLabel": null,
"tabid": null,
"ScaleValue": null,
"required": "TRUE",
"RequireAll": "FALSE",
"RecipientId": "1",
"pageNumber": "1",
"optional": "false",
"Name": null,
"fontSize": "Size12",
"font": "Calibri",
"documentId": "1",
"anchorYoffset": null,
"anchorXOffset": null,
"anchorUnits": "pixels",
"anchorString": "Applicant Initial Here",
"anchorIgnoreIfNotPresent": "true"
}],
"dateSignedTabs": [{
"yPosition": null,
"xPosition": null,
"width": "100",
"TabLabel": null,
"tabid": null,
"ScaleValue": null,
"required": "TRUE",
"RecipientId": "1",
"pageNumber": "1",
"Name": null,
"fontSize": "Size12",
"font": "Calibri",
"DocumentId": "1",
"anchorYoffset": null,
"anchorXOffset": null,
"anchorUnits": "pixels",
"anchorString": "Applicant Date Signed",
"anchorIgnoreIfNotPresent": "true"
}]
},
"routingOrder": null,
"rolename": null,
"recipientId": "1",
"name": "XXXXXXXXX",
"email": "xyz@gcps.com",
"clientUserId": "1000"
}, {
"tabs": {
"signHereTabs": [{
"yPosition": null,
"xPosition": null,
"width": "100",
"TabLabel": null,
"tabid": null,
"ScaleValue": null,
"required": "TRUE",
"RecipientId": "1",
"pageNumber": "1",
"optional": "false",
"Name": null,
"fontSize": "Size12",
"font": "Calibri",
"DocumentId": "1",
"anchorYoffset": null,
"anchorXOffset": null,
"anchorUnits": "pixels",
"anchorString": "Guarantor SignHere",
"anchorIgnoreIfNotPresent": "true"
}],
"initialHereTabs": [{
"yPosition": null,
"xPosition": null,
"width": "100",
"TabLabel": null,
"tabid": null,
"ScaleValue": null,
"required": "TRUE",
"RequireAll": "FALSE",
"RecipientId": "1",
"pageNumber": "1",
"optional": "false",
"Name": null,
"fontSize": "Size12",
"font": "Calibri",
"documentId": "1",
"anchorYoffset": null,
"anchorXOffset": null,
"anchorUnits": "pixels",
"anchorString": "Guarantor Initial Here",
"anchorIgnoreIfNotPresent": "true"
}],
"dateSignedTabs": [{
"yPosition": null,
"xPosition": null,
"width": "100",
"TabLabel": null,
"tabid": null,
"ScaleValue": null,
"required": "TRUE",
"RecipientId": "1",
"pageNumber": "1",
"Name": null,
"fontSize": "Size12",
"font": "Calibri",
"DocumentId": "1",
"anchorYoffset": null,
"anchorXOffset": null,
"anchorUnits": "pixels",
"anchorString": "Guarantor Date Signed",
"anchorIgnoreIfNotPresent": "true"
}]
},
"routingOrder": null,
"rolename": null,
"recipientId": "2",
"name": "XXXXXXXXXTestcase",
"email": "yyy@gcps.com",
"clientUserId": "2000"
}],
"carbonCopies": [{
"routingOrder": "11",
"recipientId": "11",
"name": "DealerFunding",
"email": "ggggg@cccc.com"
}, {
"routingOrder": "12",
"recipientId": "12",
"name": "CURRENt_DSR",
"email": "tttt@hkhhk.com"
}, {
"routingOrder": "13",
"recipientId": "13",
"name": "DSR_TEAM_LEAD",
"email": "JohnDoe@gcpa.com"
}]
},
"messagelock": "false",
"emailsubject": "Test Subject",
"emailblurb": "Test Message",
"documents": [{
"name": "CodeOfConduct.pdf",
"documentid": "1",
"documentBase64": null
}]
}
1 个解决方案
解决方案1
1 已采纳 2017-07-10 14:47:18
You are specifying Signer.ClientUserId which indicates that signer is an embedded recipient . 您正在指定Signer.ClientUserId ，它指示签署者是嵌入式收件人 。 Email will be sent to the Signer if you create the envelope without the ClientUserId parameter. 如果您创建不带ClientUserId参数的信封，电子邮件将发送给签名者。
For embedded signing, after envelope creation, your application will have to make a call to EnvelopeViews:CreateRecipient and generate the signing URL. 对于嵌入式签名，在创建信封后，您的应用程序将必须调用EnvelopeViews：CreateRecipient并生成签名URL。
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