连接到MongoDB服务集群时出错：SASL身份验证步骤上服务器返回错误：身份验证错误身份验证失败

Question

I am trying to use the Stitch service by Mongodb. When I try to connect to MongoDB, it gives me this error :

Error while executing pipeline com.mongodb.stitch.android.StitchException$StitchServiceException: error connecting to MongoDB service cluster: server returned error on SASL authentication step: bad auth Authentication failed.

I have already seen this question, but here he was using login and password for authentication but I'am using FacebookAuthProvider for login. So there shouldn't be any issue of bad auth , as I can clearly see the users Facebook data.

This is the code I used for the same.

        stitchClient = new StitchClient(getApplicationContext(), "user-recognition-tgnek");
        mongoClient = new MongoClient(stitchClient, "mongodb-atlas");
        db = mongoClient.getDatabase("<DatabaseName>");

        FacebookAuthProvider fbProvider = FacebookAuthProvider.fromAccessToken(AccessToken.getCurrentAccessToken().getToken());
        stitchClient.logInWithProvider(fbProvider).continueWithTask(new Continuation<String, Task<Void>>() {
            @Override
            public Task<Void> then(@NonNull Task<String> task) throws Exception {
                final Document updateDoc = new Document(
                        "owner_id",
                        task.getResult()
                );
                updateDoc.put("Name", "Deepanshu Luhach");
                return db.getCollection("Users").updateOne(null, updateDoc, true);
            }
        }).continueWithTask(new Continuation<Void, Task<List<Document>>>() {
            @Override
            public Task<List<Document>> then(@NonNull Task<Void> task) throws Exception {
                if (!task.isSuccessful()) {
                    throw task.getException();
                }
                return db.getCollection("Users").find(
                        new Document("owner_id", stitchClient.getUserId()),
                        100
                );
            }
        }).addOnCompleteListener(new OnCompleteListener<List<Document>>() {
            @Override
            public void onComplete(@NonNull Task<List<Document>> task) {
                if (task.isSuccessful()) {
                    Log.d("STITCH", task.getResult().toString());
                    return;
                }
                Log.e("STITCH", task.getException().toString());
            }
        });

This is the complete Logcat:

12-23 23:21:30.691 7086-7119/com.example.nwagh.myapplication E/Volley: [4067] BasicNetwork.performRequest: Unexpected response code 502 for https://stitch.mongodb.com/api/client/v1.0/app/user-recognition-tgnek/pipeline 12-23 23:21:30.705 7086-7086/com.example.nwagh.myapplication E/Stitch: Error while executing pipeline com.mongodb.stitch.android.StitchException$StitchServiceException: error connecting to MongoDB service cluster: server returned error on SASL authentication step: bad auth Authentication failed. at com.mongodb.stitch.android.StitchError.a(SourceFile:53) at com.mongodb.stitch.android.StitchClient$10.onErrorResponse(SourceFile:754) at com.android.volley.Request.deliverError(Request.java:598) at com.android.volley.ExecutorDelivery$ResponseDeliveryRunnable.run(ExecutorDelivery.java:101) at android.os.Handler.handleCallback(Handler.java:790) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loop(Looper.java:164) at android.app.ActivityThread.main(ActivityThread.java:6515) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:440) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:807)

Please help me with this issue, I can't find anything related to this.

Answer 1

There was some error with connection to Atlas cluster . Just try to relink the app with the cluster and everything will work perfectly.

To relink your app go to MongoDB Atlas -> Stitch Apps -> In the Actions you will see the option to unlink the app, then you can relink it again.

Credits: @edaniels

Answer 2

I had the same error when using with dokku mongo:import. I am suspecting that you included special characters in your mongo db name. In my case I included dot(period) in my db name

You shouldn't include dot in your mongodb name when 'dokku mongo:create ' I've changed it to seunghunlee instead of seunghunlee.net now this command works

dokku mongo:import seunghunlee < seunghunlee.net.dump.gz

Hope it helps!