[英]How do I implement a "hand back" from Facebook Inbox once I "hand off" from my chatbot
Building a chatbot and trying to implement the handover protocol .构建聊天机器人并尝试实现切换协议。 SO far I have it handing off to the inbox, so that if someone asks for customer service, the bot hands over to the inbox and presumably someone who is monitoring the page can answer.
到目前为止,我已将其移交给收件箱,因此如果有人要求提供客户服务,机器人就会移交给收件箱,并且可能正在监视页面的人可以回答。 Once the inbox is the primary receiver, I can't find a good way to hand it back to the bot ... I know that I can set a timer and have the bot request for the conversation to be handed back, but this does not seem like the best approach
一旦收件箱成为主要接收者,我就找不到将其交还给机器人的好方法......我知道我可以设置一个计时器并让机器人请求返回对话,但这确实似乎不是最好的方法
在页面收件箱中将聊天标记为“完成”,线程控制将返回到主接收器应用程序。
I was interested in this functionality, but I was also wondering is there any way of monitoring whether a question has been answered after handing over to the inbox?我对这个功能很感兴趣,但我也想知道有什么方法可以监控问题在提交到收件箱后是否得到了回答? So my chatbot can check and then take back control if it hasnt.
因此,我的聊天机器人可以检查并收回控制权(如果没有)。
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