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我的视图在Dynamics 365中没有出现

[英]My Views in Dynamics 365 not appearing

原文 2018-04-22 08:40:14 4 2 dynamics-crm/ crm/ microsoft-dynamics/ dynamics-crm-365

When one of our users is creating views with Advanced Find, the views appear in his My Views until he refreshes the page, and disappear after it. 当我们的一位用户使用“高级查找”创建视图时，这些视图会显示在“我的视图”中，直到刷新页面为止，然后消失。 I reproduced it on few computers with different browsers and for different entities in CRM. 我在几台具有不同浏览器和CRM中不同实体的计算机上复制了它。 It is working as expected for other users. 它正在按预期对其他用户起作用。 I already tried to remove and add CRM licenses for this user. 我已经尝试删除并为此用户添加CRM许可证。 Any ideas? 有任何想法吗？

2 个解决方案

Finally I created support request for Microsoft. 最后，我为Microsoft创建了支持请求。 They ran some script on their side and solved the problem. 他们在自己的身边运行了一些脚本并解决了问题。

We experienced this today, shared personal views & dashboards not shown for a particular user. 今天，我们经历了这种情况，没有为特定用户显示共享的个人视图和仪表板。

Removing roles or unsharing/resharing didn't solve the issue. 删除角色或取消共享/共享无法解决问题。 In all cases, POA table was showing perfect access levels (used xrmtoolbox - search POA plugin). 在所有情况下，POA表都显示了完美的访问级别（使用xrmtoolbox-搜索POA插件）。 But Access checker xrmtoolbox plugin reveals no access for those saved views (userquery) & user dashboard (userform). 但是Access checker xrmtoolbox插件不会显示那些已保存视图（userquery）和用户仪表板（userform）的访问权限。

The issue is solved after removing/assigning license in O365. 在O365中删除/分配许可证后，此问题已解决。

Another observation: User's last name changed & asked for AD account modification, our help desk created dupe profile & merged. 另一个观察结果：用户的姓氏更改并要求修改AD帐户，我们的帮助台创建了重复配置文件并合并了。 This could have messed the systemuser entry. 这可能会弄乱systemuser条目。