Win10上的sysprep退出时出现错误RunExternalDlls：未运行DLL

Question

I try to use sysprep on Win 10 Pro. I use these options:

• Generalize
• OOBE
• Shutdown

Log file setuperr.log shows:

[0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet= 1f 
[0x0f00ae] SYSPRP WinMain:Hit failure while processing sysprep cleanup external providers; hr = 0x8007001f

sysprep window title shows another version: "System preparation tool 3.14"

Any idea for workaround?

Answer 1

Use regedit to change the below registry keys to match:

HKEY_LOCAL_MACHINE\SYSTEM\Setup\Status\SysprepStatus\GeneralizationState\
CleanupState:2
GeneralizationState:7