如何根据用户 object 中的自定义字段向用户显示 salesforce 合作伙伴社区文章？

Question

I have few articles in my salesforce community. There are four standard visibility settings in knowledge object for articles:

1. Visible in Internal app.
2. Visible to Customer.
3. Visible to Partner.
4. Visible in Public Knowledge Base.

Apart from these standard options I want to show some articles based on a custom field in user object.

I have tried page variations and permission sets but they are not working for individual knowledge articles.

Answer 1

I had similar type of requirement. I was able to achieve this through below steps:

1. Created 1 data category ex: Parent
2. Created 2 child data category: CH 1, CH 2
3. Assign respective articles to Parent > CH1 and Parent> CH2 data category respectively.
4. Created 2 permission sets by giving custom permissions to each child data category
5. Write Trigger to assign permission sets to customer portal users once specific fields meets the criteria.