我们可以在 RingCentral 沙箱中记录通话吗
[英]Can we record call in RingCentral sandbox
问题描述
I was exploring ringcentral developer account and I have a sandbox environment.
我正在探索 ringcentral 开发人员帐户，并且我有一个沙箱环境。 But after exploring all the API documentation I was unable to find out if I can call and record the call in sandbox.但是在浏览了所有 API 文档后，我无法确定是否可以在沙箱中调用和记录调用。 Which I can use once the call is over.通话结束后我可以使用它。
If call recording is possible can we record an ongoing call I don't find in any documentation.如果可以进行通话录音，我们是否可以录制我在任何文档中都找不到的正在进行的通话。
1 个解决方案
解决方案1
1 已采纳 2020-02-27 14:09:19
Call Recording feature is not turned on by default in Sandbox profile.默认情况下，沙盒配置文件中未打开通话录音功能。 RingCentral's softphone or desktop app can be used to test that. RingCentral 的软电话或桌面应用程序可用于测试。
The RingCentral mobile app as I can see does not support sandbox mode.我所看到的 RingCentral 移动应用程序不支持沙盒模式。 But still you can use the RingCentral soft phone and switch the soft phone to sandbox mode before login with your sandbox credentials.但是您仍然可以使用 RingCentral 软电话并将软电话切换到沙箱模式，然后再使用您的沙箱凭据登录。
On Windows: Ctrl + F2
On Mac OS: Fn + Command + F2
If you wish to create call recordings programmatically, there is an GitHub app that will help you:如果您希望以编程方式创建通话录音，有一个 GitHub 应用程序可以帮助您：
https://github.com/anilkumarbp/Sample-Demo-to-Download-Call-Recordings https://github.com/anilkumarbp/Sample-Demo-to-Download-Call-Recordings
It takes some time to finish and make the recording available around 30 sec after the call.完成并在通话后 30 秒左右提供录音需要一些时间。
You can also refer answer for your question How to make RingCentral sandbox calls with recording您还可以参考您的问题如何使用录音进行 RingCentral 沙盒呼叫的答案
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