[英]Users who once joined Beta Testing are not able to Rate and submit Reviews for my Android App on the Play Store
The Problem问题
Users once joined Beta Testing is not able to Rate and submit Reviews for my Android App on the Play Store.加入 Beta 测试的用户无法在 Play 商店中为我的 Android 应用程序评分和提交评论。 And now, new users can see a Rating Bar and Submit a Review option.
现在,新用户可以看到评级栏和提交评论选项。 But Users once joined Beta Testing can see it.
但是一旦加入 Beta 测试的用户就可以看到它。
What I have Tried我试过的
The Expected Behaviour预期行为
All Users are able to Rate and submit Reviews for my Android App on the Play Store.所有用户都可以在 Play 商店对我的 Android 应用程序进行评分和提交评论。
More Info更多信息
Any help will be appreciated.任何帮助将不胜感激。 Thanks in advance...
提前致谢...
Edit : Screenshots编辑:截图
I can see 5 Reviews right now.我现在可以看到 5 条评论。 So I don't think user are not able to rate and review.
所以我不认为用户不能评价和评论。
If a user is not able to rate and review than only 2 possibilities for any application:如果用户无法对任何应用程序进行评分和评论,则只有 2 种可能性:
It is really strange why it is not showing rating options.为什么它不显示评级选项真的很奇怪。
But I found something fishy:但我发现了一些可疑的东西:
If your last update in Production is after 15 Sep than it must be same in device screenshot.如果您在生产中的最后一次更新是在 9 月 15 日之后,那么它在设备屏幕截图中必须相同。
Apart from these, I found 1 other thing when you have multiple email login and you have joined with Beta from abc@gmail.com and you are checking inside xyz@gmail.com than it will not allow giving ratings.除此之外,当您有多个电子邮件登录并且您已从 abc@gmail.com 加入 Beta 并且您正在 xyz@gmail.com 内部检查时,我发现了另外一件事,它不允许给出评级。 You must check you have selected same email account while you want to rate.
您必须在要评分时检查您是否选择了相同的电子邮件帐户。
As you can see I have used different account and I am not able to give a rating or review.
如您所见,我使用了不同的帐户,因此无法进行评分或评论。 I must use the same account while I'm in the Beta version.
在 Beta 版中,我必须使用相同的帐户。
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