将用户输入从 IBM Watson Assistant 发送到数据库或通过电子邮件

Question

I want to implement an evaluation feature to my chatbot. User would be able to rate service on a scale of 1 to 5 and make suggestions.

I guess I would use slots for that and store the provided data in a variable. What would be the easiest way for me to save and access that data later?

Somehow I need to write it to a database and make that database easily accessible. Or ideally having Watson sending an email with the feedback to myself. Is there an IBM Cloud Database service available for that?

What would be my first steps in order to achieve this? Maybe you have some tips or documentation links, or even code snippets if it's not to much work for you.

I used IBM Cloud functions to get a joke from an API to Watson via webhook. I used code from the internet. So I am somewhat familiar with the concept, but I need more guidance and couldn't find anything helpful. Basically I know nothing about NODE.

Answer 1

I would recommend the tutorial and its code on how to build a database-driven Slackbot with Watson Assistant . It uses a webhook and Cloud Functions to interact with a database for various actions. You could use that as blueprint for setting up the webhook and see how the database is invoked.

Make sure to secure the webhook. This can only be done using the command line (CLI), see the Cloud Functions doc on securing web actions .