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MS Teams 应用程序:访问此应用程序时出现问题

[英]MS Teams App: There was a problem reaching this app

The users on MS Teams desktop reported multiple issues with our MS Teams app. MS Teams 桌面用户报告了我们的 MS Teams 应用程序的多个问题。 They see the following error on MS Teams Desktop App: There was a problem reaching this app.他们在 MS Teams 桌面应用程序上看到以下错误:访问此应用程序时出现问题。 The screen is attached below.屏幕附在下面。
However everything is working (chat, search extension and static app) for these users.但是,这些用户的一切正常(聊天、搜索扩展和 static 应用程序)。 Also it is reproduced only in MS Teams Dektop client and not in browser client.此外,它仅在 MS Teams Dektop客户端而非浏览器客户端中复制。 The new errors apper in console log when we switch to the Chat tab.当我们切换到“聊天”选项卡时,新错误出现在控制台日志中。 The screenshots are attached below.屏幕截图附在下面。
How can we solve this issue?我们如何解决这个问题? Why it is reproduced only in Desktop client?为什么它只在桌面客户端中复制?
The bot Id is: ef11c144-9b09-4b64-a02f-a36be885f941机器人 ID 是:ef11c144-9b09-4b64-a02f-a36be885f941 微软团队错误

Error错误

The issue is on Microsoft side.问题出在微软方面。 The Microsoft incident ref: 260708099 . Microsoft 事件参考: 260708099 The workarounds now are:现在的解决方法是:

  1. Use Teams web app使用 Teams Web 应用
  2. Click 'pop up' button on top right corner of bot chat in MS Teams Desktop单击 MS Teams Desktop 中机器人聊天右上角的“弹出”按钮

Update: Issue is fixed now.更新:问题现已修复。 The Teams client restart was required.需要重新启动 Teams 客户端。

After I added.env file under tabs folder it worked.在我在 tabs 文件夹下添加 .env 文件后,它起作用了。 Make sure its under tabs and not been added to another place mistakenly.确保它在选项卡下并且没有被错误地添加到另一个地方。

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