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MSFT 商店应用程序：故障名称报告为“未知”。需要建议

[英]MSFT Store App: The Failure name is reported as 'Unknown'. Need Advice

原文 2022-01-20 08:30:26 0 1 uwp/ windows-store-apps/ windows-store/ windows-dev-center

On MSFT Store we are having App Crash (as seen in image).在 MSFT 商店中，我们遇到了 App Crash（如图所示）。 The Failure name is reported as 'Unknown'.失败名称报告为“未知”。

The description hit says "Failure names that include.unknown mean that symbols weren't present"?描述命中显示“包含.unknown 的故障名称意味着不存在符号”？ So my question is how to include symbols in MSFT Store App.所以我的问题是如何在 MSFT Store App 中包含符号。 so that instead of 'Unknown' we get actual error details.这样我们就可以获得实际的错误详细信息，而不是“未知”。

Also note that we have "include public symbol file" checkbox enabled during package creation.另请注意，我们在 package 创建期间启用了“包含公共符号文件”复选框。 What else we need to do more to ensure we get actual error details?我们还需要做些什么来确保我们获得实际的错误详细信息？

Please advise.请指教。

Regards问候

1 个解决方案

The Failure name is reported as 'Unknown'.失败名称报告为“未知”。 Need Advice需要建议

Please refer to Health report document Failures part.请参阅运行状况报告文档故障部分。 At times, you may see an entry for Unknown in this section.有时，您可能会在此部分中看到未知条目。 This occurs when despite our best efforts, we are unable to collect full details for one or more failures, which will all be grouped together under Unknown.发生这种情况时，尽管我们尽了最大努力，但我们无法收集一个或多个故障的完整详细信息，这些故障将全部归类在“未知”下。 Most often, this occurs because of storage constraints, but it can also be a result of a device's privacy settings, network connection issues , partial/bad crash dumps, and other factors.大多数情况下，这是由于存储限制而发生的，但也可能是设备的隐私设置、网络连接问题、部分/错误的崩溃转储和其他因素造成的。

For getting more bug detail, we suggest use App Center SDK to capture the exception info.为了获得更多的 bug 细节，我们建议使用 App Center SDK 来捕获异常信息。 And here is Get Started document your could refer to.这是您可以参考的入门文档。