Twilio Autopilot SMS 不接受媒体图像类型

Question

I wrote a task a while back that would run a collect flow and collect an image using the model on the docs for doing so (https://www.twilio.com/docs/autopilot/actions/collect#questions ). It ran flawlessly, and I tested it to make sure it ran as expected.
I made a new account using the company email to migrate my work over, and continue implementing the code, and eventually reached the portion where I needed to integrate that media collection. I used the same code, but it didn't work. The collect flow keeps on triggering the validate portion and telling me that it isn't an accepted type. I have tried it using the exact code from before as well as the exact image, but it still isn't working. The only thing I can think of is if the phone number was set up differently somehow. The message logs show the image as sent and looks fine and I can't find any differences other than that.
Is there anything that might be causing this? Here is the code for reference

{
    "actions": [
        {
            "collect": {
                "name": "image_collect",
                "questions": [
                    {
                        "question": "Please upload an image",
                        "name": "image",
                        "type": "Twilio.MEDIA",
                        "validate": {
                            "on_failure": {
                                "messages": [
                                    {
                                        "say": "We do not accept this format. Please send another image."
                                    }
                                ]
                            },
                            "allowed_types": {
                                "list": [
                                    "image/jpeg",
                                    "image/gif",
                                    "image/png",
                                    "image/bmp",
                                    "application/pdf"
                                ]
                            }
                        }
                    }
                ],
                "on_complete": {
                    "redirect": "https://4894-100-33-3-193.ngrok.io/image_processing"
                }
            }
        }
    ]
}

Answer 1

Generally, media size causes this issue, just make sure the file size is within the limits.

For more info - https://www.twilio.com/docs/sms/accepted-mime-types