WSO2 Identity Server-租户管理员登录失败-获取租户ID的租户用户领域时发生错误

Question

我已经开始遇到租户管理员以随机间隔登录到WSO2管理控制台的问题。 我正在使用WSO2 Identity Server 5.1.0。

    TID: [46] [] [2016-09-04 19:09:10,344] @tenant1.edu [46] [IS]ERROR {org.wso2.carbon.core.util.AnonymousSessionUtil} -  Error occurred while getting tenant user realm for tenant id : 46
org.wso2.carbon.registry.core.exceptions.RegistryException: Error occurred while getting tenant user realm for tenant id : 46
        at org.wso2.carbon.registry.core.jdbc.EmbeddedRegistryService.getUserRealm(EmbeddedRegistryService.java:441)
        at org.wso2.carbon.core.util.AnonymousSessionUtil.getRealmByTenantDomain(AnonymousSessionUtil.java:133)
        at org.wso2.carbon.core.services.authentication.AuthenticationAdmin.login(AuthenticationAdmin.java:92)
        at sun.reflect.GeneratedMethodAccessor108.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)

Caused by: org.wso2.carbon.user.core.UserStoreException: Error occurred while getting tenant user realm for tenant id : 46
        at org.wso2.carbon.user.core.common.DefaultRealmService.getTenantUserRealmInternal(DefaultRealmService.java:193)
        at org.wso2.carbon.user.core.common.DefaultRealmService.access$000(DefaultRealmService.java:60)
        at org.wso2.carbon.user.core.common.DefaultRealmService$1.run(DefaultRealmService.java:153)
        at org.wso2.carbon.user.core.common.DefaultRealmService$1.run(DefaultRealmService.java:150)
        at java.security.AccessController.doPrivileged(Native Method)
        at org.wso2.carbon.user.core.common.DefaultRealmService.getTenantUserRealm(DefaultRealmService.java:150)
        at org.wso2.carbon.registry.core.jdbc.EmbeddedRegistryService.getUserRealm(EmbeddedRegistryService.java:436)
        ... 67 more
Caused by: org.wso2.carbon.user.core.UserStoreException: Error while reading realm configuration from file
        at org.wso2.carbon.user.core.config.RealmConfigXMLProcessor.buildTenantRealmConfiguration(RealmConfigXMLProcessor.java:230)
        at org.wso2.carbon.user.core.tenant.JDBCTenantManager.getTenant(JDBCTenantManager.java:323)
        at org.wso2.carbon.user.core.tenant.JDBCTenantManager.getTenant(JDBCTenantManager.java:53)
        at org.wso2.carbon.user.core.common.DefaultRealmService.getTenantUserRealmInternal(DefaultRealmService.java:172)
        ... 73 more
Caused by: org.wso2.carbon.CarbonException: Error in building Document
        at org.wso2.carbon.utils.CarbonUtils.replaceSystemVariablesInXml(CarbonUtils.java:1082)
        at org.wso2.carbon.user.core.config.RealmConfigXMLProcessor.preProcessRealmConfig(RealmConfigXMLProcessor.java:241)
        at org.wso2.carbon.user.core.config.RealmConfigXMLProcessor.buildTenantRealmConfiguration(RealmConfigXMLProcessor.java:211)
        ... 76 more
Caused by: java.lang.NullPointerException
        at org.apache.axiom.om.impl.dom.jaxp.DocumentBuilderFactoryImpl.newDocumentBuilder(DocumentBuilderFactoryImpl.java:93)
        at org.wso2.carbon.utils.CarbonUtils.replaceSystemVariablesInXml(CarbonUtils.java:1078)
        ... 78 more
TID: [46] [] [2016-09-04 19:09:10,345] @tenant1.edu [46] [IS]ERROR {org.wso2.carbon.core.services.authentication.AuthenticationAdmin} -  System error while Authenticating/Authorizing User : Error occurred while getting tenant user realm for tenant id : 46
TID: [-1234] [] [2016-09-04 19:09:10,895] ERROR {org.apache.catalina.core.ApplicationDispatcher} -  Servlet.service() for servlet bridgeservlet threw exception
java.lang.NullPointerException

TID: [-1234] [] [2016-09-04 19:09:10,896] ERROR {org.apache.tiles.servlet.context.ServletTilesRequestContext} -  Servlet Exception while including path
org.apache.jasper.JasperException: org.apache.jasper.JasperException: Unable to compile class for JSP
        at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:549)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:378)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
        at org.wso2.carbon.ui.JspServlet.service(JspServlet.java:155)
        at org.wso2.carbon.ui.TilesJspServlet.service(TilesJspServlet.java:80)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

在这段时间内，我可以使用超级管理员帐户登录到WSO2管理控制台。 但是，所有租户管理员登录均失败。 身份服务器重新启动后，问题就消失了。

在这方面的任何帮助表示赞赏。

Answer 1

此问题已由[1]标识，并已在5.2.0中修复。 您可以尝试使用最新的包装，看看是否可以重现吗？

[1] https://wso2.org/jira/browse/IDENTITY-5030

[2] https://wso2.org/jenkins/view/All%20Builds/job/product-is_release-productis-5.2.0/org.wso2.is $ wso2is /