SAP BO CMC-CMC上的Information Steward鏈接錯誤（SBOP BI 4.1 sp5和SBO EIM 4.2 sp3）：Servlet執行引發異常

Question

我已經安裝了SAP Business Objects。 現在，我安裝了應用程序信息管家，但不幸的是出了點問題！

在安裝結束時，顯示以下錯誤：

HTTP Status 500 - Servlet execution threw an exception







type Exception report



message Servlet execution threw an exception



description The server encountered an internal error that prevented it from fulfilling this request.



exception 



javax.servlet.ServletException: Servlet execution threw an exception

    com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:168)





root cause 



java.lang.NoClassDefFoundError: org/apache/commons/fileupload/FileUpload

    org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:114)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.mm.SessionTimeoutFilter.doFilter(SessionTimeoutFilter.java:86)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.mm.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:35)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.bip.core.web.boetrustguard.BOETrustPrepareFilter.doFilter(BOETrustPrepareFilter.java:35)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.bip.core.web.supportabilty.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:38)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter.java:45)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.bip.core.web.appcontext.RequestInitFilter.doFilter(RequestInitFilter.java:26)

    com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

    com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

    com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235)

    com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)

    com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)

    javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

    org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220)

    javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

    com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:168)



note The full stack trace of the root cause is available in the Apache Tomcat/7.0.55 logs.





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Apache Tomcat/7.0.55

在SAP論壇上，他們不知道如何解決：

SAP SCN

在stackoverflow上都不：

• 棧1
• stack2中

我認為不需要編寫代碼，而且我不確定是否必須手動添加缺少的類。

Answer 1

有人在鏈接到的SCN線程OP上發布了答案，從而解決了該問題：

Marco-將您的Data Services / Information Steward應用程序升級到SP4，它將得到解決。 我遇到了同樣的問題，因此我向SAP Support開了一個案例，並且IPS SP5在補丁2之前不支持IS SP3。有關更多信息，請參閱SAP Note 1740516了解此矩陣。