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SAP Hybris 自行關閉

[英]SAP Hybris shuts down itself

 原文  2020-08-27 07:41:55  8   1    java/ ubuntu/ tomcat/ hybris

問題描述

我是 sap hybris 項目的新手，幾周后我們遇到了 hybris 在生產中自行關閉的問題。

在生產中，我們有一個用於后台、cronjobs、導入等的后端服務器，我們有一個用於……以及前端的前端服務器。 兩者都是完整的 hybris 應用程序。 我們的 solr 也在專用機器上。

前端服務器一直工作正常。 只有我們支持的服務器會無緣無故地關閉。

后端服務器如下所示：

  • 爪哇 8
  • 混合動力車 6.7
  • 36GB 內存
  • java.mem 是 28GB
  • Ubuntu 16.04.2

這是控制台輸出所說的：

INFO   | jvm 1    | main    | 2020/08/27 09:04:50.411 | INFO  [cluster-ClusterId{value='5f462504979dc05c35c5afff', description='null'}-111.22.12.16:27017] [connection] Opened connection [connectionId{localValue:33, serverValue:8662}] to 111.22.12.16:27017
INFO   | jvm 1    | main    | 2020/08/27 09:04:50.513 | INFO  [cluster-ClusterId{value='5f462504979dc05c35c5afff', description='null'}-111.22.12.16:27017] [cluster] Monitor thread successfully connected to server with description ServerDescription{address=111.22.12.16:27017, type=STANDALONE, state=CONNECTED, ok=true, version=ServerVersion{versionList=[3, 4, 10]}, minWireVersion=0, maxWireVersion=5, maxDocumentSize=16777216, roundTripTimeNanos=115245710}
INFO   | jvm 1    | main    | 2020/08/27 09:04:51.014 |
INFO   | jvm 1    | main    | 2020/08/27 09:05:01.224 | INFO  [RemoveFavouriteListEntryWithProductEmptyCronJob::de.hybris.platform.servicelayer.internal.jalo.ScriptingJob] (RemoveFavouriteListEntryWithProductEmptyCronJob) [ScriptingJobPerformable] ### Starting executing script : model://removeFavouriteListEntryWithProductEmptyScript ###
INFO   | jvm 1    | main    | 2020/08/27 09:05:01.224 | INFO  [update-shopOrderIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-shopOrderIndex-cronJob) [SolrIndexerJob] Started indexer cronjob.
INFO   | jvm 1    | main    | 2020/08/27 09:05:01.324 | INFO  [RemoveFavouriteListEntryWithProductEmptyCronJob::de.hybris.platform.servicelayer.internal.jalo.ScriptingJob] (RemoveFavouriteListEntryWithProductEmptyCronJob) [ScriptingJobPerformable] de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService$$EnhancerBySpringCGLIB$$d7ee97a3@7ca8259bFavoritesListEntry removed []done
INFO   | jvm 1    | main    | 2020/08/27 09:05:01.324 | INFO  [RemoveFavouriteListEntryWithProductEmptyCronJob::de.hybris.platform.servicelayer.internal.jalo.ScriptingJob] (RemoveFavouriteListEntryWithProductEmptyCronJob) [ScriptingJobPerformable] ### Finished executing script, returned script result = null ###
INFO   | jvm 1    | main    | 2020/08/27 09:05:01.324 | INFO  [update-shopStockItemIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-shopStockItemIndex-cronJob) [SolrIndexerJob] Started indexer cronjob.
INFO   | jvm 1    | main    | 2020/08/27 09:05:01.425 | INFO  [update-shopQuoteIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-shopQuoteIndex-cronJob) [SolrIndexerJob] Started indexer cronjob.
INFO   | jvm 1    | main    | 2020/08/27 09:05:01.826 | INFO  [update-shopQuoteIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-shopQuoteIndex-cronJob) [SolrIndexerJob] Finished indexer cronjob.
INFO   | jvm 1    | main    | 2020/08/27 09:05:02.127 | INFO  [update-shopStockItemIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-shopStockItemIndex-cronJob) [SolrIndexerJob] Finished indexer cronjob.
INFO   | jvm 1    | main    | 2020/08/27 09:05:02.429 | INFO  [update-shopOrderIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-shopOrderIndex-cronJob) [SolrIndexerJob] Finished indexer cronjob.
INFO   | jvm 1    | main    | 2020/08/27 09:05:02.931 |
INFO   | jvm 1    | main    | 2020/08/27 09:05:27.177 | WARN  [jgroups-11,shoplive-broadcast,hybrisnode-1] [NAKACK2] JGRP000011: hybrisnode-1: dropped message batch from non-member hybrisnode-2 (view=[hybrisnode-1|2] (1) [hybrisnode-1])
INFO   | jvm 1    | main    | 2020/08/27 09:05:27.677 |
INFO   | jvm 1    | main    | 2020/08/27 09:05:49.412 | INFO  [solrclient-cleanup-master] [DefaultSolrClientPool] Checking pooled Solr client [config=shopSolrServerConfig]
INFO   | jvm 1    | main    | 2020/08/27 09:05:49.912 |
INFO   | jvm 1    | main    | 2020/08/27 09:06:19.376 | INFO  [cluster-ClusterId{value='5f462504979dc05c35c5afff', description='null'}-111.22.12.16:27017] [connection] Opened connection [connectionId{localValue:34, serverValue:8664}] to 111.22.12.16:27017
INFO   | jvm 1    | main    | 2020/08/27 09:06:19.877 |
INFO   | jvm 1    | main    | 2020/08/27 09:06:29.399 | WARN  [jgroups-11,shoplive-broadcast,hybrisnode-1] [NAKACK2] JGRP000011: hybrisnode-1: dropped message batch from non-member hybrisnode-2 (view=[hybrisnode-1|2] (1) [hybrisnode-1]) (received 3 identical messages from hybrisnode-2 in the last 62247 ms)
INFO   | jvm 1    | main    | 2020/08/27 09:06:29.900 |
INFO   | jvm 1    | main    | 2020/08/27 09:06:49.436 | INFO  [solrclient-cleanup-master] [DefaultSolrClientPool] Checking pooled Solr client [config=shopSolrServerConfig]
INFO   | jvm 1    | main    | 2020/08/27 09:06:49.937 |
INFO   | jvm 1    | main    | 2020/08/27 09:07:49.358 | INFO  [solrclient-cleanup-master] [DefaultSolrClientPool] Checking pooled Solr client [config=shopSolrServerConfig]
INFO   | jvm 1    | main    | 2020/08/27 09:07:49.860 |
INFO   | jvm 1    | main    | 2020/08/27 09:07:51.064 | WARN  [jgroups-25,shoplive-broadcast,hybrisnode-1] [NAKACK2] JGRP000011: hybrisnode-1: dropped message batch from non-member hybrisnode-2 (view=[hybrisnode-1|2] (1) [hybrisnode-1]) (received 2 identical messages from hybrisnode-2 in the last 81647 ms)
INFO   | jvm 1    | main    | 2020/08/27 09:07:51.565 |
INFO   | jvm 1    | main    | 2020/08/27 09:08:20.737 | INFO  [cluster-ClusterId{value='5f462504979dc05c35c5afff', description='null'}-111.22.12.16:27017] [connection] Opened connection [connectionId{localValue:35, serverValue:8665}] to 111.22.12.16:27017
INFO   | jvm 1    | main    | 2020/08/27 09:08:21.238 |
STATUS | wrapper  | main    | 2020/08/27 09:08:35.081 | Pinging the JVM took 2 seconds to respond.
INFO   | jvm 1    | main    | 2020/08/27 09:08:49.617 | INFO  [solrclient-cleanup-master] [DefaultSolrClientPool] Checking pooled Solr client [config=shopSolrServerConfig]
INFO   | jvm 1    | main    | 2020/08/27 09:08:50.118 |
INFO   | jvm 1    | main    | 2020/08/27 09:09:16.324 | INFO  [cluster-ClusterId{value='5f462504979dc05c35c5afff', description='null'}-111.22.12.16:27017] [connection] Opened connection [connectionId{localValue:36, serverValue:8688}] to 111.22.12.16:27017
INFO   | jvm 1    | main    | 2020/08/27 09:09:16.825 |
STATUS | wrapper  | main    | 2020/08/27 09:09:46.483 | Pinging the JVM took 1 seconds to respond.
STATUS | wrapper  | main    | 2020/08/27 09:09:52.562 | JVM received a signal SIGKILL (9).
STATUS | wrapper  | main    | 2020/08/27 09:09:52.563 | JVM process is gone.
ERROR  | wrapper  | main    | 2020/08/27 09:09:52.563 | JVM exited unexpectedly.
STATUS | wrapper  | main    | 2020/08/27 09:09:52.984 | Reloading Wrapper configuration...
STATUS | wrapper  | main    | 2020/08/27 09:09:53.209 | Launching a JVM...
INFO   | jvm 2    | main    | 2020/08/27 09:09:53.415 | Java HotSpot(TM) 64-Bit Server VM warning: INFO: os::commit_memory(0x00000000e9990000, 29366878208, 0) failed; error='Cannot allocate memory' (errno=12)
INFO   | jvm 2    | main    | 2020/08/27 09:09:53.416 | #
INFO   | jvm 2    | main    | 2020/08/27 09:09:53.416 | # There is insufficient memory for the Java Runtime Environment to continue.
INFO   | jvm 2    | main    | 2020/08/27 09:09:53.416 | # Native memory allocation (mmap) failed to map 29366878208 bytes for committing reserved memory.
INFO   | jvm 2    | main    | 2020/08/27 09:09:53.416 | # An error report file with more information is saved as:
INFO   | jvm 2    | main    | 2020/08/27 09:09:53.416 | # /home/user/hybris/bin/platform/tomcat/bin/hs_err_pid31526.log
ERROR  | wrapper  | main    | 2020/08/27 09:09:53.459 | JVM exited while loading the application.
STATUS | wrapper  | main    | 2020/08/27 09:09:53.862 | Reloading Wrapper configuration...
STATUS | wrapper  | main    | 2020/08/27 09:09:54.076 | Launching a JVM...
ERROR  | wrapper  | main    | 2020/08/27 09:09:54.117 | JVM exited while loading the application.
INFO   | jvm 3    | main    | 2020/08/27 09:09:54.118 | Java HotSpot(TM) 64-Bit Server VM warning: INFO: os::commit_memory(0x00000000e9990000, 29366878208, 0) failed; error='Cannot allocate memory' (errno=12)
INFO   | jvm 3    | main    | 2020/08/27 09:09:54.118 | #
INFO   | jvm 3    | main    | 2020/08/27 09:09:54.118 | # There is insufficient memory for the Java Runtime Environment to continue.
INFO   | jvm 3    | main    | 2020/08/27 09:09:54.118 | # Native memory allocation (mmap) failed to map 29366878208 bytes for committing reserved memory.
INFO   | jvm 3    | main    | 2020/08/27 09:09:54.118 | # An error report file with more information is saved as:
INFO   | jvm 3    | main    | 2020/08/27 09:09:54.118 | # /home/user/hybris/bin/platform/tomcat/bin/hs_err_pid31536.log
STATUS | wrapper  | main    | 2020/08/27 09:09:54.521 | Reloading Wrapper configuration...
STATUS | wrapper  | main    | 2020/08/27 09:09:54.737 | Launching a JVM...
ERROR  | wrapper  | main    | 2020/08/27 09:09:54.773 | JVM exited while loading the application.
INFO   | jvm 4    | main    | 2020/08/27 09:09:54.773 | Java HotSpot(TM) 64-Bit Server VM warning: INFO: os::commit_memory(0x00000000e9990000, 29366878208, 0) failed; error='Cannot allocate memory' (errno=12)
INFO   | jvm 4    | main    | 2020/08/27 09:09:54.773 | #
INFO   | jvm 4    | main    | 2020/08/27 09:09:54.773 | # There is insufficient memory for the Java Runtime Environment to continue.
INFO   | jvm 4    | main    | 2020/08/27 09:09:54.773 | # Native memory allocation (mmap) failed to map 29366878208 bytes for committing reserved memory.
INFO   | jvm 4    | main    | 2020/08/27 09:09:54.773 | # An error report file with more information is saved as:
INFO   | jvm 4    | main    | 2020/08/27 09:09:54.773 | # /home/user/hybris/bin/platform/tomcat/bin/hs_err_pid31546.log
STATUS | wrapper  | main    | 2020/08/27 09:09:55.176 | Reloading Wrapper configuration...
STATUS | wrapper  | main    | 2020/08/27 09:09:55.385 | Launching a JVM...
ERROR  | wrapper  | main    | 2020/08/27 09:09:55.425 | JVM exited while loading the application.
INFO   | jvm 5    | main    | 2020/08/27 09:09:55.425 | Java HotSpot(TM) 64-Bit Server VM warning: INFO: os::commit_memory(0x00000000e9990000, 29366878208, 0) failed; error='Cannot allocate memory' (errno=12)
INFO   | jvm 5    | main    | 2020/08/27 09:09:55.425 | #
INFO   | jvm 5    | main    | 2020/08/27 09:09:55.425 | # There is insufficient memory for the Java Runtime Environment to continue.
INFO   | jvm 5    | main    | 2020/08/27 09:09:55.425 | # Native memory allocation (mmap) failed to map 29366878208 bytes for committing reserved memory.
INFO   | jvm 5    | main    | 2020/08/27 09:09:55.425 | # An error report file with more information is saved as:
INFO   | jvm 5    | main    | 2020/08/27 09:09:55.425 | # /home/user/hybris/bin/platform/tomcat/bin/hs_err_pid31556.log
STATUS | wrapper  | main    | 2020/08/27 09:09:55.827 | Reloading Wrapper configuration...
STATUS | wrapper  | main    | 2020/08/27 09:09:56.039 | Launching a JVM...
ERROR  | wrapper  | main    | 2020/08/27 09:09:56.076 | JVM exited while loading the application.
INFO   | jvm 6    | main    | 2020/08/27 09:09:56.077 | Java HotSpot(TM) 64-Bit Server VM warning: INFO: os::commit_memory(0x00000000e9990000, 29366878208, 0) failed; error='Cannot allocate memory' (errno=12)
INFO   | jvm 6    | main    | 2020/08/27 09:09:56.077 | #
INFO   | jvm 6    | main    | 2020/08/27 09:09:56.077 | # There is insufficient memory for the Java Runtime Environment to continue.
INFO   | jvm 6    | main    | 2020/08/27 09:09:56.077 | # Native memory allocation (mmap) failed to map 29366878208 bytes for committing reserved memory.
INFO   | jvm 6    | main    | 2020/08/27 09:09:56.077 | # An error report file with more information is saved as:
INFO   | jvm 6    | main    | 2020/08/27 09:09:56.077 | # /home/user/hybris/bin/platform/tomcat/bin/hs_err_pid31566.log
FATAL  | wrapper  | main    | 2020/08/27 09:09:56.378 | There were 5 failed launches in a row, each lasting less than 300 seconds.  Giving up.
FATAL  | wrapper  | main    | 2020/08/27 09:09:56.379 |   There may be a configuration problem: please check the logs.
STATUS | wrapper  | main    | 2020/08/27 09:09:56.580 | <-- Wrapper Stopped

對我來說，服務器似乎無緣無故地關閉了，但它沒有完全關閉並保持當前的 RAM，然后它嘗試重新啟動，但沒有足夠的 RAM。

這也是我看到 hybris 自行關閉的第一個項目。 我已經在其他 4 個大項目中工作過，從來沒有遇到過這種問題。

1 個解決方案

解決方案1
 0  2020-08-27 09:06:38

這對我來說似乎是一個非標准的終止。 在日志中你可以看到

JVM收到信號SIGKILL(9)

這是外部發送 kill -9 的東西。 如果包裝器執行了此操作，您應該會看到有關請求關閉的消息，然后在包裝器最終執行 kill -9 之前使關閉操作超時。 這個日志顯示了一些直接進入 kill -9 的內容。

我想您需要查看外部系統和/或操作系統 - 我聽說如果系統處於嚴重的內存壓力下，操作系統可以自行完成。 我知道你說系統有足夠的內存，但其他地方可能會在其他地方消耗該內存......正如它出現的那樣？

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