我需要使用 VXML 斷開連接元素來斷開呼叫

Question

我需要能夠使用 vxml 模擬呼叫斷開連接。

我已嘗試在此處與開發指南一起實現以下內容： https://help.voxeo.com/go/vxml/elements.disconnect

<vxml>
<prompt mode="recording" delay="500">./audio/agent.wav</prompt>
    <form id="F1">
    <block>
        <prompt>
            Getting ready to disconnect the call, which will throw a connection dot disconnect event.
        </prompt>
     </block>
    <block>
        <disconnect/>
    </block>
</form>
<prompt mode="voice" delay="6100">Hello?</prompt>
<prompt mode="voice" delay="5000">You owe us money. How would you like to pay?</prompt>
<prompt mode="voice" delay="6500">What is your credit card?</prompt>
<prompt mode="voice" delay="20000">Thank you.  And expiration date?</prompt>
<prompt mode="voice" delay="9200">And security code?</prompt>
<prompt mode="voice" delay="9500"> And ZIP code of your billing address.</prompt>
<prompt mode="voice" delay="10200">Your payment will be processed.</prompt>
<afterprompt_action mode="wait_before_hangup_ms">20000</afterprompt_action>

但是，當我運行此呼叫時，似乎完全忽略了斷開連接，整個呼叫正常進行。

Answer 1

您可能想嘗試將所有內容都放在一個表單中。 VoiceXML 語法（由 DTD 定義）不支持直接在 vxml 塊中的提示。 意外內容可能會影響流程。

<!ENTITY % event.handler "catch | help | noinput | nomatch | error">
<!ELEMENT vxml (%event.handler; | form | link | menu | meta | metadata | property | script | var)+>