Dynamics CRM 2013：在案例解决方案实体上访问计费时间
[英]Dynamics CRM 2013: Accessing Billable Time on Case Resolution Entity
问题描述
I have a couple of things I'm trying to do: 
我正在尝试做几件事：
1.) Create a workflow that updates a task's duration from a case's billable time resolution 1.）创建一个工作流，以根据案件的可计费时间分辨率更新任务的持续时间
2.) Run a report on Billable time or billable time vs other activities 2.）生成有关可计费时间或可计费时间与其他活动的报告
The main issue that I'm having is that I can't seem to pull the billable time (time spent) field in any report or workflow. 我遇到的主要问题是，我似乎无法在任何报告或工作流中提取可计费时间（花费的时间）字段。 For whatever reason there's a separate entity from the case entity (Case Resolution) that contains this data however it seems uncustomizable and virtually invisible. 无论出于何种原因，都存在一个与案例实体（案例解决方案）分离的实体，其中包含此数据，但是它似乎不可定制且几乎看不见。
Anybody have ideas? 有人有想法吗？
1 个解决方案
解决方案1
0 2015-02-23 10:55:26
You can create a report using the Report Builder, which will allow you to create a report linking Cases and Case Resolutions. 您可以使用“报告生成器”创建报告，这将使您可以创建链接“案例”和“案例解决方案”的报告。
See here: https://community.dynamics.com/crm/b/survivingcrm/archive/2014/04/09/accessing-special-activity-data-with-crm-report-wizard.aspx 看到这里： https : //community.dynamics.com/crm/b/survivingcrm/archive/2014/04/09/accessing-special-activity-data-with-crm-report-wizard.aspx
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