未找到 Mailgun 域：example.com

Question

I am trying to setup emails with my own website. Let's say the domain name is example.com .

The name server in use is digital ocean and I also have a gmail account linked to the same (say using contact@example.com ).

While setting up things with mailgun, I used mg.example.com (as they said it would also let me email using the root domain). The verification step is done and I can send email using contact@mg.example.com .

However, trying to use the root domain ( contact@example.com ) gives the following error:

AnymailRequestsAPIError: Sending a message to me@gmail.com from contact@example.com
ESP API response 404:
{
"message": "Domain not found: example.com"
}

How do I resolve this issue?

Answer 1

I got the same error when I copy-pasted the curl example from Mailgun help page.

My domain was set to EU region, and I had to set the api domain to api.eu.mailgun.net instead of api.mailgun.net .

Boom! Working! :)

Answer 2

I am using the EU region with Mailgun and have run into this problem myself. My implementation is a Node.js application with the mailgun-js NPM package .

EU Region Implementation:

const mailgun = require("mailgun-js");
const API_KEY = "MY_API_KEY";   // Add your API key here
const DOMAIN = "my-domain.example"; // Add your domain here
const mg = mailgun({
    apiKey: API_KEY,
    domain: DOMAIN,
    host: "api.eu.mailgun.net"  // -> Add this line for EU region domains
});
const data = {
    from: "Support <support@my-domain.example>",
    to: "recipient@example.com",
    subject: "Hello",
    text: "Testing some Mailgun awesomness!"
};
mg.messages().send(data, function(error, body) {
    if (error) {
        console.log(error);
    } else {
        console.log(body);
    }
});

Further options for the mailgun() constructor can be found here .

Thought I'd share a full answer for anybody that's still confused. Additionally, Mailgun Support was kind enough to supply the following table as a reference guide:

Answer 3

IF :

• your domain is an EU domain AND
• you're using django-anymail as in Rob's answer above

THEN the ANYMAIL setting (in your Django project settings) should specify the API_URL to be the EU one, example:

ANYMAIL = {
    'MAILGUN_API_KEY': '<MAILGUN_API_KEY>',
    'MAILGUN_SENDER_DOMAIN': 'example.eu',
    'MAILGUN_API_URL': 'https://api.eu.mailgun.net/v3'  # this line saved me!
}

Before adding the MAILGUN_API_URL I was getting this error:

AnymailRequestsAPIError: Sending a message to xxx@example.com from noreply@example.eu <noreply@example.eu>
Mailgun API response 404 (NOT FOUND):
{
  "message": "Domain not found: mailgun.example.eu"
}

Answer 4

Update 8/22/16: Anymail has been updated to take a new MAILGUN_SENDER_DOMAIN in settings.py . See version .5+ docs.

-- Original Answer You did not post your code for how you're sending your email, but you are probably trying to send using the simple send_mail() function:

from django.core.mail import send_mail

send_mail("Subject", "text body", "contact@abc.example",
          ["to@example.com"],)

When you use this method, Anymail pulls the domain out of your From address and tries to use this with Mailgun. Since your From address ( abc.example ) doesn't include the subdomain mg., Mailgun is confused.

Instead, you need to send the email using the EmailMultiAlternatives object and specify the Email Sender Domain like so:

from django.core.mail import EmailMultiAlternatives

msg = EmailMultiAlternatives("Subject", "text body",
                             "contact@abc.example", ["to@example.com"])
msg.esp_extra = {"sender_domain": "mg.abc.example"}

msg.send()

Don't forget the brackets in your To field, as this needs to be a tuple or list even if you're only sending it to one recipient.

For more information, see Anymail docs on esp_extra .

Answer 5

Struggled for days with correct DNS settings and finally found as @wiktor said, i needed to add "eu" to api endpoint to make it work. Its actually also documented here: https://documentation.mailgun.com/en/latest/api-intro.html#mailgun-regions

Sorry for replying as an answer, dont have enough rep to add comment :(

Answer 6

I had the same problem: 404 error, domain not found.

The cause The EU region selection for the domain on Mailgun

The solution Change the region from EU back to the default of US.

Since I had not used the domain at all up to this point, I simply deleted it, re-added it, then changed my TXT, MX and CNAME records (for example, mailgun.org instead of eu.mailgun.org) at the domain registrar (which was GoDaddy in my case).

Answer 7

I found my fix with this change:

ANYMAIL = {
   ...
   'MAILGUN_SENDER_DOMAIN': 'example.com', # Using the sending domain in Mailgun
}