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在docusign拒绝电子邮件中更改主题和标题

[英]Change the subject and title in docusign decline email

原文 2016-07-15 16:07:30 0 1 xml/ email/ docusignapi

Docusign decline email Docusign拒绝电子邮件

Our firm uses API to send information to DocuSign and we use our firm-specific branding for all the outgoing communications like emails etc. For the emails, we have configured the 'email resource file' to our firm's standard. 我们公司使用API向DocuSign发送信息，我们使用我们公司特定的品牌推广所有传出通信，如电子邮件等。对于电子邮件，我们已将“电子邮件资源文件”配置为我们公司的标准。 I am trying to change the wordings in 'Decline' email that is triggered when a signer declines to sign the envelope using 'Other Actions - decline to sign' or using the 'decline tab'. 我正在尝试更改“拒绝”电子邮件中的措辞，该信息是在签名者拒绝使用“其他操作 - 拒绝签名”或使用“拒绝标签”签署信封时触发的。 I called DS support and they said they cant answer my question. 我打电话给DS支持，他们说他们无法回答我的问题。

I have downloaded the email resource file XML from the admin account and was able to make certain changes to text however I am not able to change the email subject and the title. 我已经从管理员帐户下载了电子邮件资源文件XML，并且能够对文本进行某些更改，但是我无法更改电子邮件主题和标题。 Could someone please help me. 有人可以帮帮我吗 See 'DocuSign decline email' for reference. 请参阅'DocuSign拒绝电子邮件'以供参考。

1 个解决方案

I was not able to update the subject earlier because I was using 3 years old version of resource file. 我之前无法更新主题，因为我使用的是3年前版本的资源文件。 Once I started using version 1.1, I am able to update the subject. 一旦我开始使用1.1版，我就可以更新主题了。

This can be done by subject node in the DocuSign resource file. 这可以通过DocuSign资源文件中的主题节点来完成。 The subject node is right after the main nodes for a type of Email. 主题节点紧跟在一类电子邮件的主节点之后。 For eg, for account activation, you'll see 3 nodes in resource file. 例如，对于帐户激活，您将在资源文件中看到3个节点。 1st node will be HTML mail, 2nd will be for plain text and 3rd will be to manage the subject. 第一个节点是HTML邮件，第二个节点是纯文本，第三个节点是管理主题。