WorkFusion RPA Express无法在系统重启时启动

Question

I have installed Workfusion RPA Express for exploring and evaluation. The software is working perfectly fine since I installed it. Once the system restarts, the software won't start with the below welcome screen.

I tried leaving the system overnight stuck with this screen but next day, I got to see the same screen. I had to uninstall and install the software to make it work again at the next restart. Is this a bug ?

Request you to please help me with this issue as I have to uninstall and install the software at every restart. Please let me know if additional details are required, I would be more than glad to help.

Answer 1

I have got an reply from Workfusion Service Desk for this issue. I have followed the steps mentioned by them in the email which has resolved this issue.

Some of RPA Express files are locked by other processes. Below are the steps to resolve it:

1. Exit from RPA Express using the tray icon or, if no icon is shown in the tray, kill the RPA Express processes with Task Manager as described in RPA Express does not respond issue
2. Delete the following files:
   1. RPA Express log files:
      1. C:\\RPAExpress\\RPA\\wfagent\\logs-rpax\\status-agent-process.log
      2. C:\\RPAExpress\\RPA\\wfagent\\logs-rpax\\status-agent-error.log
      3. C:\\RPAExpress\\RPA\\wfagent\\logs-rpax\\status-agent.log
      4. C:\\RPAExpress\\RPA\\wfagent\\logs-rpax\\metrics.log
   2. Eclipse Manager file:
      1. C:\\RPAExpress\\Recorder\\configuration\\org.eclipse.osgi.manager.fileTableLock
   3. Restart RPA Express

Note : Location of the files depends on the path, where you have installed RPA Express.