如何使用Watson Conversation和Slack打造聊天机器人？

Question

I want to build a Slack bot that can answer support queries. I've designed the conversation in Watson Conversation, but now I want to deploy it to Slack channels.

Ideally I don't want to have to develop and host an application to broker messages between the two systems.

Is there any platform or solution that I can use?

Answer 1

There are two possible solutions that I can think of.

Watson Conversation offers some basic integration with Slack through an application you can deploy yourself in a container. I believe they have a repo in their github ( https://github.com/IBM/slack-watson-bot ). You'll have to host this somewhere, though Bluemix offers some basic free hosting for a limited time. There are plenty of tutorials out there for spinning up containers in Bluemix.

An alternative solution (disclosure - this is my company) that wouldn't require hosting or development would be to use Bothaus ( https://bothaus.io ). Bothaus lets you configure integration between Slack and Watson Conversation without hosting or coding anything.

Answer 2

In Watson Conversation while in your conversation workspace, click on the Deploy icon.

After that, click deploy on the Slack card. Click "Deploy to Slack App", and follow the steps.

You should not need to code anything, just fill related fields with data.

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Just be aware, if your URLs you are requested to enter into slack contain spaces, change them to %20 so that Slack will recognise the URL.