在Google助手中删除或隐藏“取消”建议的输入

Question

I am developing a chatbot application using Dialogflow and Firebase cloud functions. For testing I am using Google Assistant. When I run the application in Google Assistant it shows suggested input with 'cancel' text by default. I have created one intent for cancel and added an event for it. When executing the application, if I provide cancel as input then it directly triggers the event provided in the cancel intent and exits the application. In my application, if I want to cancel payment or cancel transfer funds then I use the cancel word as training phrase and it just cancels payment instead of closing the application. For reference please find attached simulator image link with question.

I have checked from where these 'cancel' suggestions actually come. It is predefined suggestion text which comes in an application. So I am unable to find out from where it is actually come.

app.intent('askCancel', (conv) => {

  conv.user.storage = {};

  isBalanceCheck = isTransactionCheck = false;

  deleteContext(conv);

  conv.contexts.delete('ask-service-context');

  conv.close("Thank you for using this application. Have a nice day.");
});

This intent for cancel ends the conversation. So while cancelling the payment the above intent should not be called.

It should perform cancel payment and continues the execution. Google Assistant

Answer 1

The documentation for conversation exits is available here .

In summary, when a user tells the Google Assistant, "exit", "cancel", "stop", "nevermind", or "goodbye", the Google Assistant will end the conversation immediately.

As an Actions on Google developer, your only option is to send a single simple response with a 60-character limit on its textToSpeech and displayText values.

What you're trying to do -- process the cancel intent yourself, then continue the conversation -- isn't currently possible.