Print button not available in ReportViewer using IE11

Question

So we noticed that the print button in our ReportViewer ( Version=10.0.0.0 ) is gone after upgrading to IE11 .

This is how it looks like in IE10 :


After doing some research, we found that other people are also reporting this problem (ie here ), but did not find a solution yet.
Using the compability mode would be a workaround option, but is not a viable/fitting solution for clients.

Did anyone figure out how to fix this?

Answer 1

These weeks ,we face the same problem. Finally we find some way to solve it, here is steps:

1. update "Report Viewer 2012 Runtime" to 11.1.3366
2. update "Microsoft .Net Framework" to 4.5.1
3. reboot system

Our environment: Win server 2008 r2, IIS7, ReportViewer 11

Answer 2

I have used code from that page( http://msdn.microsoft.com/en-us/library/ms252091.aspx ) and created a class for that. You can add a button to page and call it.

---- Call ---------
ReportPrinter prnt = new ReportPrinter();
prnt.Print(rpt.LocalReport);

Class Code
------------    
    using Microsoft.Reporting.WebForms;
using System;
using System.Collections.Generic;
using System.Drawing;
using System.Drawing.Imaging;
using System.Drawing.Printing;
using System.IO;
using System.Linq;
using System.Text;
using System.Web;

namespace javaFish.blogspot.Utils
{
    /// <summary>
    /// Prints report as xps file to default printer.
    /// </summary>
    public class ReportPrinter : IDisposable
    {
        //Local variables
        private int m_currentPageIndex;
        private IList<Stream> m_streams;
        private LocalReport report = null;

        /// <summary>
        /// Routine to provide to the report renderer, in order to save an image for each page of the report.
        /// </summary>
        /// <param name="name"></param>
        /// <param name="fileNameExtension"></param>
        /// <param name="encoding"></param>
        /// <param name="mimeType"></param>
        /// <param name="willSeek"></param>
        /// <returns></returns>    
        private Stream CreateStream(string name, string fileNameExtension, Encoding encoding, string mimeType, bool willSeek)
        {
            Stream stream = new MemoryStream();
            m_streams.Add(stream);
            return stream;
        }

        /// <summary>
        /// Export the given report as an EMF (Enhanced Metafile) file.
        /// </summary>
        /// <param name="report"></param>
        private void Export()
        {
            string deviceInfo =
              @"<DeviceInfo>
                <OutputFormat>EMF</OutputFormat>
                <PageWidth>"+ report.GetDefaultPageSettings().PaperSize.Width.ToString()+ @"in</PageWidth>
                <PageHeight>" + report.GetDefaultPageSettings().PaperSize.Height.ToString() + @"in</PageHeight>
                <MarginTop>" + report.GetDefaultPageSettings().Margins.Top.ToString() + @"in</MarginTop>
                <MarginLeft>" + report.GetDefaultPageSettings().Margins.Left.ToString() + @"in</MarginLeft>
                <MarginRight>" + report.GetDefaultPageSettings().Margins.Right.ToString() + @"in</MarginRight>
                <MarginBottom>" + report.GetDefaultPageSettings().Margins.Bottom.ToString() + @"in</MarginBottom>
            </DeviceInfo>";
            Warning[] warnings;
            m_streams = new List<Stream>();
            report.Render("Image", deviceInfo, CreateStream,
               out warnings);
            foreach (Stream stream in m_streams)
                stream.Position = 0;
        }

        /// <summary>
        /// Handler for PrintPageEvents
        /// </summary>
        /// <param name="sender"></param>
        /// <param name="ev"></param>
        private void PrintPage(object sender, PrintPageEventArgs ev)
        {
            Metafile pageImage = new
               Metafile(m_streams[m_currentPageIndex]);

            // Adjust rectangular area with printer margins.
            Rectangle adjustedRect = new Rectangle(
                ev.PageBounds.Left - (int)ev.PageSettings.HardMarginX,
                ev.PageBounds.Top - (int)ev.PageSettings.HardMarginY,
                ev.PageBounds.Width,
                ev.PageBounds.Height);

            // Draw a white background for the report
            ev.Graphics.FillRectangle(Brushes.White, adjustedRect);

            // Draw the report content
            ev.Graphics.DrawImage(pageImage, adjustedRect);

            // Prepare for the next page. Make sure we haven't hit the end.
            m_currentPageIndex++;
            ev.HasMorePages = (m_currentPageIndex < m_streams.Count);
        }

        /// <summary>
        /// Exports local report and tries to print
        /// </summary>
        public bool Print(LocalReport localReport)
        {
            try
            {
                report = localReport;
                Export();

                if (m_streams == null || m_streams.Count == 0)
                    throw new Exception("Error: no stream to print.");
                PrintDocument printDoc = new PrintDocument();
                if (!printDoc.PrinterSettings.IsValid)
                {
                    throw new Exception("Error: cannot find the default printer.");
                }
                else
                {
                    printDoc.PrintPage += new PrintPageEventHandler(PrintPage);
                    m_currentPageIndex = 0;
                    printDoc.Print();
                }
                return true;
            }
            catch
            {
                return false;
            }
        }

        /// <summary>
        /// Dispose resources
        /// </summary>
        public void Dispose()
        {
            if (m_streams != null)
            {
                foreach (Stream stream in m_streams)
                    stream.Close();
                m_streams = null;
            }
        }
    }
}

Answer 3

Make sure to your SQL server is upgraded to Service Pack 2. There are several issues compatibility issues with ie10+ and SQL Server 2008R2 RTM.

ReportViewer's Print Button Incompatible with IE 10?

The following table lists the major releases of SQL Server 2008 R2.
Release Product version
SQL Server 2008 R2 Service Pack 2   10.50.4000.0
SQL Server 2008 R2 Service Pack 1   10.50.2500.0
SQL Server 2008 R2 RTM  10.50.1600.1

Microsoft Article on Server Version

Connect to the instance of SQL Server, and then run the following query:

Select @@version

Answer 4

This link helped me so much.

[ http://www.msigman.com/ssrs-print-icon-not-appearing-in-internet-explorer-11-not-able-to-print-reports-from-ie11/][1]

2 way to solve this issue was introduced:

1- install .Net 4.5.1 [ http://www.microsoft.com/en-us/download/details.aspx?id=40773][1]

OR 2- Add a browser file as the above source says:

create a new Browser file in the App_Browsers folder in the root of your solution. Paste the following text in the file and then run. The issue should be solved.

 <browsers> <browser id="IE11Preview" parentID="Mozilla"> <identification> <userAgent match="Trident/(?'layoutVersion'\\d+).*rv:(?'revision'(?'major'\\d+)(\\.(?'minor'\\d+)?))" /> <userAgent nonMatch="MSIE" /> <userAgent nonMatch="IEMobile" /> </identification> <capabilities> <capability name="browser" value="IE" /> <capability name="layoutEngine" value="Trident" /> <capability name="layoutEngineVersion" value="${layoutVersion}" /> <capability name="extra" value="${extra}" /> <capability name="isColor" value="true" /> <capability name="majorversion" value="${major}" /> <capability name="minorversion" value="${minor}" /> <capability name="screenBitDepth" value="8" /> <capability name="type" value="IE${major}" /> <capability name="version" value="${version}" /> <capability name="isColor" value="true" /> <capability name="screenBitDepth" value="8" /> <capability name="ecmascriptversion" value="3.0" /> <capability name="jscriptversion" value="6.0" /> <capability name="javascript" value="true" /> <capability name="javascriptversion" value="1.5" /> <capability name="w3cdomversion" value="1.0" /> <capability name="ExchangeOmaSupported" value="true" /> <capability name="activexcontrols" value="true" /> <capability name="backgroundsounds" value="true" /> <capability name="cookies" value="true" /> <capability name="frames" value="true" /> <capability name="javaapplets" value="true" /> <capability name="supportsCallback" value="true" /> <capability name="supportsFileUpload" value="true" /> <capability name="supportsMultilineTextBoxDisplay" value="true" /> <capability name="supportsMaintainScrollPositionOnPostback" value="true" /> <capability name="supportsVCard" value="true" /> <capability name="supportsXmlHttp" value="true" /> <capability name="tables" value="true" /> <capability name="supportsAccessKeyAttribute" value="true" /> <capability name="preferredRenderingType" value="html5" /> <capability name="tagwriter" value="System.Web.UI.HtmlTextWriter" /> <capability name="vbscript" value="true" /> </capabilities> </browser> </browsers> 

If the problem is already exists, set the compatibility view setting of IE11 .