Unable to edit transactional emails on Magento Community v1.8.1

Question

I am running Magento Community v1.8.1.

There are no entries in the drop down bar at Admin > System > Transactional Emails . Under sales emails , I see the default emails from Locale selected but I can't seem to edit these default emails.

How can I make the admin panel's drop down bar start showing these default emails ? Must I go into the PHP on my hosting site to edit anything to make this happen, else what should I do? Greatly appreciate any help I can get on this!

Answer 1

You can have two kinds of transactional email templates: based on file ex. app/locale/en_US/template/email and based on database Admin \\ System \\ Transactional Emails .

If you read Default template from Locale it means that the files in app/locale/en_US/template folder are used.

If you want to create a Database template, you can copy the file content and paste it into a new Template in Admin \\ System \\ Transactional emails .