Why is my Joomla site giving me a PayPal donation button error?

Question

I built a site for a nonprofit, using Joomla 2.5.17, and a template from JoomlaShine.

I'm getting an error on the PayPal donation link (see image): "PayPal cannot process this transaction because of a problem with the seller's website. Please contact the seller directly to resolve this problem."

I'm using PayPal code that was created from my account in the PayPal API/code generator.

I've tried every trick I've found on forums, incl. StackOverflow and PayPal's - nothing is working. It looks like very simple code; and it's been a week of hair-tearing frustration.

My level: Beginner; lousy at coding; please be kind... I'm trying to help a nonprofit.

Page where code exists: http://sledfund.org/index.php/modal-width-600-height-400-donate-to-sled-modal

Code I'm using:

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" 
target="paypal">
<input type="hidden" name="cmd" value="_s-xclick" />
<input type="hidden"   name="hosted_button_id" value="PMJUGLKQWEXPJ" />
<input type="image" name="submit" 
src="https://www.paypalobjects.com/en_US/i/btn/btn_donateCC_LG.gif"
alt="PayPal - The safer, easier way to pay online!" />
<img src="https://www.paypalobjects.com/en_US/i/scr/pixel.gif" 
alt="" width="1"  height="1" border="0" />
</form>

Answer 1

We also had an issue with a donate module which we were embedding in some articles. I assume that because you have the donate button in an article that it is actually a module and you are using {loadposition xxx} to embed it. Open the article in the Article Manager above above loadposition , add the following:

{emailcloak=off}

I'm not sure if this will fix your specific problem but worth giving it a try.