cannot login to magento frontend and backend in Internet Explorer

Question

Users can not login to Magento frontend and even in backend on Internet explorer all other browsers working fine.

I searched on google found some solution related cookie time and adding tag on head <meta http-equiv="X-UA-Compatible" content="IE=8" /> , but these all are useless.

How to fix this problem? please help.

Answer 1

First login into your account with another browser (Chrome or Mozilla) then:

1. Go to System => Configuration => Web (under the tab General)
2. Under the section "Session Cookies Management" set the following parameters:
   • Cookie Lifetime: 0
   • Cookie Path: /
   • Cookie Domain: (leave it empty very important)
   • Use HTTP Only: YES (very important)
   • Cookie Restriction Mode: NO
3. Then open your Magento Admin page on Internet Explorer and now try to login, it should works.

That's it, I suggest you save first your parameters with a snapshot to remember if you need to put it back. Hope it helps.