your device isn't compatible with this version with LG G3

Question

I just launched my first app, it is a remote control app, tested on LG G3 , samsungs and htc devices. for some reason G3 users can't download the app complaining the google play tells them "your device isn't compatible with this version". this is my manifest :

    <manifest xmlns:android="http://schemas.android.com/apk/res/android"
    package="com.samko.controlit"
    android:versionCode="1"
    android:versionName="1.0" >

    <uses-sdk
        android:minSdkVersion="16"
        android:targetSdkVersion="21" />

    <uses-permission
        android:name="android.permission.TRANSMIT_IR"
        android:required="false" />
    <uses-permission
        android:name="android.permission.VIBRATE"
        android:required="false" />
   <!-- <uses-permission android:name="com.android.launcher.permission.INSTALL_SHORTCUT" /> -->

    <uses-feature android:name="android.hardware.consumerir" />

    <uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" />
    <uses-permission android:name="android.permission.SYSTEM_ALERT_WINDOW" />
    <uses-permission android:name="android.permission.INTERNET" />
    <uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
    <uses-permission android:name="android.permission.ACCESS_WIFI_STATE" />
    <uses-permission android:name="android.permission.WAKE_LOCK" />
    <uses-permission android:name="android.permission.READ_PHONE_STATE" />
    <uses-permission android:name="android.permission.READ_EXTERNAL_STORAGE" />
    <uses-permission android:name="com.android.vending.BILLING" />
    <uses-permission android:name="com.google.android.c2dm.permission.RECEIVE" />
    <uses-permission android:name="android.permission.GET_ACCOUNTS" />
    <uses-permission android:name="android.permission.USE_CREDENTIALS" />

    <permission
        android:name="com.samko.controlit.permission.C2D_MESSAGE"
        android:protectionLevel="signature" />

    <uses-permission android:name="com.samko.controlit.permission.C2D_MESSAGE" />

Thanks for the help

Answer 1

From your manifest file you are using your targetSdkVersion=21 but you didn't mentioned the android:maxSdkVersion

Which could supports up-to

Android 5.0–5.0.2 Lollipop

But LG G3 has official update support to many Lollipop version. So if the user's LG G3 has any version between Android 5.1 – 5.1.1 your app will be recognized as incompatible.

The solution is pretty simple, just add android:maxSdkVersion to 22

<uses-sdk
    android:minSdkVersion="16"
    android:targetSdkVersion="22"
    android:maxSdkVersion="22"/>