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File downloads are randomly failing in IIS with PHP

We have a website that streams files to our customers. Now, we started having files bigger than 300Mb and for no apparent reasons, the downloads are randomly failing. We get a "the download was interrupted" error.

We logged in to the server and figured out that the PHP processes were sometimes closing when a download would start but there's nothing significant either in the event viewer or in the logs.

Here's the code that delivers the downloads:

public function downloadAction($asset, $csrfToken) {
        if ($this->securityContext->isCsrfProtectionTokenValid($csrfToken) === FALSE) {
            throw new \TYPO3\Flow\Security\Exception\AccessDeniedException();
        }

        // This is a : \TYPO3\Flow\Resource\Resource
        $resource = $asset->getResource();
        $stream = $resource->getStream();

        if (FALSE === $stream) {
            $this->throwStatus(500);
        }

        try {
            $streamMetadata = stream_get_meta_data($stream);
            $modified = filemtime($streamMetadata['uri']);
            $filename = $asset->getResource()->getFilename();

            $this->response->setStatus(200);
            $this->response->setHeader('Content-Type', 'application/octet-stream');
            $this->response->setHeader('Content-Disposition', 'attachment; filename="' . $filename . '"');
            $this->response->setHeader('Last-Modified', gmdate('r', $modified));
            $this->response->setHeader('Content-Length', $asset->getResource()->getFileSize());
            $this->response->setHeader('Content-transfer-encoding', 'binary');
            $this->response->sendHeaders();

            @set_time_limit(86400);

            $fileBuffer = 8192;
            while (!feof($stream)) {
                print(fread($stream, $fileBuffer));
                ob_flush();
                flush();
            }
        } finally {
            fclose($stream);
        }

        return '';
    }

Here's our setup:

  • Windows Server 2008 R2
  • IIS 7.5
  • PHP 5.5.30

What I tried:

I tried to increase the memory_limit to 1024Mb, to increase the timeout, to increase the script execution time and we didn't get any benefits from increasing those.

From the event viewer, we are getting a lot of errors when the downloads fail:

Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7afa2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000d94b98
Faulting process id: 0x26a0
Faulting application start time: 0x01d1c3157fec8818
Faulting application path: c:\windows\system32\inetsrv\w3wp.exe
Faulting module path: unknown
Report Id: 9ea4b22a-2f09-11e6-8366-00155d016700

Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7afa2
Faulting module name: nativerd.dll, version: 7.5.7601.17855, time stamp: 0x4fc85321
Exception code: 0xc0000005
Fault offset: 0x000000000000f4d3
Faulting process id: 0x2170
Faulting application start time: 0x01d1c310490342e2
Faulting application path: c:\windows\system32\inetsrv\w3wp.exe
Faulting module path: c:\windows\system32\inetsrv\nativerd.dll
Report Id: 9ea48b1a-2f09-11e6-8366-00155d016700

Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7afa2
Faulting module name: iisfcgi.dll, version: 7.5.7601.17514, time stamp: 0x4ce7c6cb
Exception code: 0xc0000005
Fault offset: 0x0000000000007a47
Faulting process id: 0x28b8
Faulting application start time: 0x01d1c3016d933dec
Faulting application path: c:\windows\system32\inetsrv\w3wp.exe
Faulting module path: C:\Windows\System32\inetsrv\iisfcgi.dll
Report Id: 82a04d74-2f03-11e6-8366-00155d016700

Edit 1

It looks like modifying the buffer an putting it at 12000 works, but not at 11999. What kind of sorcery is this?

Have you tried replacing fread() with readfile()? Instead of opening a file handler, reading and transmitting chunks of the file through php, it directly streams the file contents to the webserver.

http://php.net/manual/de/function.readfile.php

显然,将$fileBuffer12000可以,但是不能设置为11999 ...但是为什么呢?

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