Gitlab Jira integration

Question

I have Gitlab CE version 8.3 which is integrated with Jira. I am an admin user for Gitlab & have admin rights to the project in Jira. While pushing any commit to Gitlab with reference to issue id of jira creates successful link for it but no comments get posted from gitlab to jira. What could be the issue here? My configurations also seem to be correct since the link between jira & gitlab is fine.

Answer 1

There's usually one more step you need to deal with in GitLab config, and that's setting appropriate "JIRA issue transition" value (which will trigger these comments).

In case you use custom workflows (but even if you don't) you need to double check whether value for "JIRA issue transition" specified under Gitlab's Services (Settings > Services > JIRA) matches transition ID in your JIRA workflow ( take a look at this ).

More info is available here .

"It is the ID of a transition that moves issues to a closed state. You can find this number under the JIRA workflow administration (Administration > Issues > Workflows) by selecting View under Operations of the desired workflow of your project. The ID of each state can be found inside the parenthesis of each transition name under the Transitions (id) column (see screenshot). By default, this ID is set to 2."