Make outbound call using Plivo sub account

Question

I am trying use Plivo android SDK to make outbound call. I am following android project sample from plivo documentation ( https://www.plivo.com/docs/getting-started/android/plivo-outbound/ ) and tried to make outbound call using endpoint username and password. It was successful, but right now i want to implement that using my sub account.

Can anyone give me explanation how to make outbound call using Plivo sub account, Is it possible? Because apparently Plivo android SDK doen't provide method to perform outbound call using sub account. That just use endpoint username and password.

Thanks you.

Answer 1

Plivo Sales Engineer here.

To make outbound calls from a sub account, you should attach the Plivo application (linked to your endpoint) to a sub account. To view the debug logs of a call made from a particular sub account, you should select the sub account name from the drop down here and hit on the "Search" button. If you're still facing issues, please write to support@plivo.com and we can help you resolve this.