app doesn't open and always redirect to app store from the deep link if it is already installed in ios

Question

I'm using Branch.io with deep links . if someone has installed the app or not, the link open the app store .

if the app is already installed , it shows Open button and it open the app and work properly.

if the app isn't installed , it shows 'Install' button and , when installed and open, then work properly.

what I want is, if the app already installed, when user tap on deep link, it should open the app and if not, should goes to appstore for installation.

Is it possible to open the app with deeplink in branch io , if it has already installed or it above one is the normal procedure. hope your help with this.

Answer 1

It sounds like you are having issues getting Universal Linking to work.

You can probably find the issue using the Universal Linking Validator, here: https://dev.branch.io/getting-started/universal-linking-validator/guide/

There is also a guide that goes through other potential issues, such as testing issues, here: https://support.branch.io/support/solutions/articles/6000153326-ios-universal-links-troubleshooting-guide

Answer 2

I was facing this issue too. Here is what went wrong, "When an app is opened via a Universal Link, tapping on the "app.link" button in the upper right-hand corner of the screen, as shown in the screenshot below, will disable Universal Links for the app." solution: -> Copy the link in notes -> Long press -> UIActionSheet pops up - click on "Open in " https://support.branch.io/support/solutions/articles/6000153326-ios-universal-links-troubleshooting-guide