Wordpress theme installation error when trying to install a new theme

Question

A techy English teacher needs your help.

I just bought a new theme and am having issues installing it. I am getting this error: Parse error: syntax error, unexpected T_FUNCTION in /home/content/35/10913335/html/wp-content/themes/tribe/inc/customizer.php on line 16

When I went into do the code and deleted line 16 it prompted me next there was an error in line 108. I delete that line too. I installed the theme, but it had hardly any of the customization options.

Any suggestions, or should I just ask for a refund and buy a different theme?

Answer 1

Try the following.

1) Uninstall the theme completely.

2) Download the theme again from source ( themeforest my guess ). Try to install again.

3) If you still see the error. Check the php version of your server. If its php 5.3 or lower. Contact your hostings support and ask them to upgrade.

4) If upgrading to php does not solve your problem, share the codes of customizer.php with us.

5) Contact theme developer for support. Usually they take some time to reply.