HTML Email Internal link not working in Outlook and Gmail mobile app

Question

It's painful while designing HTML email. I have added back to top link in my HTML email in following format.

<!-- Define top -->
<a name="top" id="top"></a>

<!-- Display Link to top -->
<a href="#top">Back to Top</a>

This works in outlook desktop app, but not working on mobile. Is there any way of make it working.

Answer 1

This works just fine in Outlook 2013, IOS and Gmail. I ran a test just to see what might happen and posted the code:

• https://jsfiddle.net/wallyglenn/n9j2zjzq/

Going down the email:

<a href="#C4">Jump to Chapter 4</a> <a name="C4"></a>

Going to the top:

<a name="top"></a> <a href="#top">Jump to Top</a>

There's a few caveats working with internal hrefs.

First off, you need email document length for the page to move. In Gmail, it would not work until I made the window smaller.

You need enough document room below the a name for at the bottom to work. If the a name is on the bottom line, unless you add space below it, the page will not move.

The <a name> and the <a href> are case sensitive. If they don't match, it will never work.