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I cannot download dSYM files from App Store Connect and Xcode

I need to get dSYM to use Firebase Crashlytics. When I tried to get it from Xcode, I got this message below

Xcode Message

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Then, I tried to get from App Store Connect. There was no button to download it.

App Store Connect Image

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Finally, I got dSYM from Finder, I found dSYM files, and I uploaded it to Firebase. But it doesn't work, I cannot see crash reports. Probably something is wrong.

I asked Apple support about Xcode and App Store Connect, but they said just ask at developer forum.

How can I solve this problem?

在Xcode上转到窗口>管理器>选择您的存档文件>右键单击>在查找器中显示>右键单击xxcarchive文件>显示包内容>然后您可以存档dSYMs文件夹。

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