Autodesk Forge Viewer 7.24.0 is not loading the model

Question

We have web applications with Autodesk Forge Viewer. Suddenly they start to not load the 3D model, their menu bars and HTML started to shake. Nothing has changed from our side . I have thought, the link for the viewer could be problem

https://developer.api.autodesk.com/modelderivative/v2/viewers/7.*/viewer3D.min.js

That's why, I have changed it to lower versions like: 7.10 or 7.23 then the model loads to viewer and there is no shaking issue.

What could be the problem, is there an update on viewer side and should we make changes according to it?

Answer 1

Autodesk.AEC.Minimap3DExtension

is causing the problem. When I remove it from extensions, the viewer works with newest version or for now 7.24.0. Autodesk.AEC.Minimap3DExtension works with previous versions of viewer-7 still. Probably there is a change.