How to handle incoming message to create a conversation in Twilio conversation api?

Question

I have a chat app link now I need to add a SMS participant.

My use case is say you have a number and you send a message in my twilio number. Now I want to create a conversation between us.

I need to know what are the steps to handle an incoming message using webhook and create a private channel so that it automatically creates a conversation between the twilio number and the user. I am not able to capture the message in my backend api endpoint which I specified in pre-event and post-event webhook under conversations.Any help would be appreciated.

Answer 1

You will find the steps required for turning an inbound SMS message into a conversation message in the documentation on Inbound Message Handling & Autocreation . All I can do is recommend you read through there.