Whatsapp cloud API Media URL doesnot work

Question

I am using whatsapp cloud API webhook to receive customer messages. When customer sends a media object like image or video, I am able to receive media id. On sending GET request to https://graph.facebook.com/v14.0/MEDIA_ID using the same access token used on webhooks, I am able to get the URL but on opening the URL it shows Sorry, something went wrong.

I have tested with different media IDs but all URLs shows the same page attached below.

Kindly help. Thank you.

Answer 1

You need send your token try to test it in postman
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