Unable to install TestFlight Access Profile (iOS)

Question

Since upgrading to iOS 6 I have been unable to install the "TestFlight Access" profile, and my clients running 6.0 are experiencing the same issues. I have googled the issue but I am not finding any results.

The error message is just after you enter your device password and reads:

"Profile Installation Failed A network error has occurred"

I have verified I have a good network connection, and the error is happening at multiple physical locations (different service providers and internet access)

Thanks in advance!

Answer 1

I just had the same problem with our build and one of our testers found this solution:

" advise people to go to settings > general > profiles and remove their profile and then clear cookies / cache, reboot the phone and it should work"

Make sure to remove the TestFlight WebClip profile as well.

Hope this helps!

Ryan