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电子邮件通知

[英]Email Notification

原文 2008-11-10 14:02:58 1 7 email/ exchange-server

The company I work for has consultants that work off site. 我工作的公司有在现场工作的顾问。 Because of policy we are not allowed to set up email forwarding so these users can receive their email. 由于政策原因，我们不允许设置电子邮件转发，以便这些用户可以接收其电子邮件。 Obviously this is a problem as these users may miss important email. 显然，这是一个问题，因为这些用户可能会错过重要的电子邮件。 Can anyone recommend a way that we could inform these users they have email waiting for them? 谁能推荐一种方法，使我们可以通知这些用户他们有电子邮件在等待他们？

7 个解决方案

If they have cell phones on their person you could send them an SMS. 如果他们的人有手机，则可以向他们发送短信。 I'm not sure how you would hook up to that but you would want to have some kind of SMPP service from whichever provider you can find. 我不确定您将如何实现这一目标，但是无论您从哪个提供商那里都能获得某种SMPP服务。 With SMPP you can actually re-encode the email and send it that way. 使用SMPP，您实际上可以重新编码电子邮件并以这种方式发送。 For users with Blackberries it wouldn't be too painful to read emails that way. 对于使用Blackberry的用户来说，以这种方式阅读电子邮件不会太痛苦。

Could you set up a system to send them an email to let them know they have an email waiting for them? 您能否设置一个系统来向他们发送电子邮件，让他们知道他们有一封电子邮件在等待他们？ Similar to what banks do to let you know you should log on to your account, without sending any actual information in the email? 类似于银行让您知道您应该登录帐户而不在电子邮件中发送任何实际信息的方式？

Whoever came up with this policy should be made responsible for coming up with a solution for the off-site consultants. 谁提出这个政策，谁就应该负责为异地顾问提出解决方案。 Policies like this that are in conflict with technical reality should be re-evaluated; 应当重新评估与技术现实相抵触的此类政策； there is no harm in asking for an exception for a limited amount of time given the circumstances. 在这种情况下，在有限的时间内请求例外不会有任何危害。

Note that any other solution amounts to an 'end run' around the policy, violating the spirit of the policy if not the letter of it as well. 请注意，任何其他解决方案都构成了围绕该政策的“最终尝试”，这甚至违反了该政策的精神。 If the policy exists for 'security' reasons, then the 'security' experts will need to come up with an alternative. 如果该政策出于“安全”原因而存在，那么“安全”专家将需要提出替代方案。 If you just bypass the policy and something goes wrong it could be very bad for all involved. 如果您只是绕过该政策而出了点问题，那么对所有相关人员来说可能是非常糟糕的。

I would think that the best thing to do here is see if you can change the policy. 我认为最好的办法就是看看您是否可以更改政策。 If you cannot email your consultants due to some policy then it is the policy that is preventing you doing your job correctly, not a technical issue. 如果由于某些政策您无法通过电子邮件向顾问发送电子邮件，那么该政策将阻止您正确地完成工作，而不是技术问题。

I'm sure these consultants have their own email accounts (be it through their consulting firm or personal). 我确定这些顾问拥有自己的电子邮件帐户（通过他们的咨询公司还是个人）。 So just email them the necessary messages to those accounts. 因此，只需将必要的电子邮件发送给这些帐户。

Why can't you just send an email to their 'normal' email address? 您为什么不能仅将电子邮件发送到他们的“正常”电子邮件地址？
If not, a phone call works and offers a good time to connect, chat and discuss status. 否则，电话将起作用，并为您提供联系，聊天和讨论状态的好时机。

I fail to understand if the consultants are using your company email address or do they have their own email address which they use when conducting the consulting business with other company s. 我不明白顾问是在使用您公司的电子邮件地址，还是在与其他公司进行咨询业务时使用自己的电子邮件地址。

I had a similar problem where I had to check emails when off site and this was a 24/7 support gig. 我有一个类似的问题，当我不在现场时必须检查电子邮件，这是24/7的支持演出。 I had to build a an app where my emails would be piped into a php scripts and sent as a sms and this script ran only 22h00 - 07h00 other wise it would use a normal forwarding to my email. 我必须构建一个应用程序，将我的电子邮件发送到php脚本中并以短信形式发送，此脚本仅运行22h00-07h00，否则它将使用正常转发到我的电子邮件。

The other option, use cellphones which support pop3 mail protocol and they can be configure to check at intervals and download snapshot of the email.... 另一种选择是使用支持pop3邮件协议的手机，可以将其配置为定期检查并下载电子邮件快照。

sms script is very nice tool to have for a 24/7 support type of environment other wise I would recommend the second option(The cell phones) 短信脚本是一个非常好的工具，具有24/7支持类型的环境，否则我建议第二个选择（手机）