将屏幕截图上传到 iPhone 6 和 6+ 的 iTunes 连接

Question

I'm trying to upload screenshots of my app on iPhone 6 and 6+ and I'm getting a baffling error message:

"One or more screenshots are the wrong size..", see the screenshot below

However, I have checked the apple website and the required size is 750x1334 and 1242x2208

In an attempt to prove I'm not going nuts, screenshot of the properties below.

What am I missing?

Answer 1

This a big problem, I also can't upload screenshots for both 4.7 and 5.5 (I've check them 3 times and they are correct).

Same message as yours.

The error on 6 Plus side is caused by the fact that itunesconnect wants 1242 x 2208 screenshots for portrait and 2208 x 1242 in landscape.

** Update.. Ok, it seems to work now.

Answer 2

I ran into this problem when using screenshots from the Simulator. Solution: Make sure that the scale is 100% (Window->Scale in simulator menu). If you scale the window down (common when simulating hight resolution devices), then the screenshot will also be scaled down...

Answer 3

I have this issue right now. This answer helped me https://stackoverflow.com/a/26052482/2764408 Just rename them to "1.png" and so on. It may sounds insane but when I renamed the simulator screenshots to 1.png, 2.png and so on, itunesconnect uploaded them without any errors

UPDATE: I think that non latin symbols in the filename are the reason of this problem. iOS simulator uses localized date in the screenshot file names.

Answer 4

I'm experiencing the same problem.

Apple just replied, they have new rules, you have to upload your build first. Absolute nonsense.

Sent them link to this thread, problem is on their server side.

UPD: now fixed for me as well. :)

Answer 5

The only thing that worked to me was to set the simulator scale to 100%

Simulator -> Window -> Scale -> 100%

Answer 6

I have a 'simple' way

1. go on check the image size for a particular screenshot https://help.apple.com/app-store-connect/#/devd274dd925
2. open your screenshot with preview
3. modify the size to based on what apple wants adjust image size
4. then thats it hope you will find it easy

Answer 7

1. Open your screenshots in Preview application
2. Go to Tools -> Assign ProfilE
3. Choose sRGB IEC61966-2.1
4. Press OK
5. Then submit your screenshots to Appstore Connects

its fixed for me!.

Answer 8

我遇到了同样的问题，但那是关于 ipad..soo 对于想要上传 12.9 英寸显示屏幕截图的人..是选择 ipad pro 作为模拟器并使用文件捕获屏幕截图并保存屏幕截图并将其保存在您的桌面上。 .just 用 1.png 或 etc..n 重命名截图